Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Chips Go Here
As a leading supplier of premium building and landscape products in a demanding Australian marketplace, BC Sands required route planning and delivery software that ensured consistent, on-time, in-full delivery. The company used the same-day...
Industries
Solutions
By automating its shipping and ecommerce order fulfillment processes with Descartes OzLink™, Walck’s enjoys a 75%-95% improvement in processing time in comparison with its inefficient manual, paper-based system. Seamless information sharing between...
Incipio supplies technology solutions that meet the needs of active mobile consumers worldwide. Processing a high volume of orders across its ecommerce, retailer, and distributor channels, the company required a hyper-efficient, integrated warehouse...
Solutions
Learn how US Foods, one of the largest foodservice distributors in the United States, plans delivery routes with customer service and quality in mind.
Solutions
With a large selection of lacrosse equipment, SportStop.com is one of the premiere online lacrosse retailers in the U.S. and continues to expand its product line and service offerings. In order to support its accelerating growth rate, SportStop.com...
Industries
HealthGenesis.com distributes nutritional products with a focus on supplying qualified brands with the highest level of customer service. The company’s extensive product line, coupled with its focus on quality, complementary turnkey private label...
Industries
Slingshot Sports is a growing leader in outdoor products including wake boards, stand-up paddle boards, kite boarding gear and more. The company focuses on the innovation of its products, and this need was mirrored in the requirement for more robust...
Industries
In order to improve operational efficiency and maximize cost savings, Lionel Racing, a distributor of licensed diecast NASCAR and NHRA products, replaced existing technology with the cloud-based Descartes OzLink™ for NetSuite solution. With Descartes...
As a leading producer of high end jewellery, Graff Diamonds sources material from throughout the globe. With complex customs-related processes when coordinating shipments from multiple regions, the company required technology to better leverage duty...
Industries
Solutions
U.S. distributor of food service equipment, Edward Don & Company, streamlines their delivery operations with Descartes’ cloud-based route planning and execution solutions, enhancing customer service and realizing substantial bottom line benefits.
Industries
Solutions
With the Descartes solution in place, Marks & Spencer has quicker access to customs-related data. With better information, the company can more rapidly clear cargo through customs as well as enable streamlined communication. Ensuring that procedures...
Industries
Solutions
A Customs Brokerage (ACB) is a high-volume third-party logistics provider (3PL), Non-Vessel Operating Common Carrier(NVOCC) and international freight forwarder. The company was approaching a critical threshold that required added automation in its...
While some systems may have satisfied some of Bosch’s operational requirements, Descartes’ transportation management system (TMS), specifically the Pick, Pack and Ship module, had the best return on investment (ROI).
To quickly and consistently pick the right carrier for shipment, Stryker uses Descartes Advanced Pick, Pack and Ship™ software. The Descartes Transportation Management shipping solution provides accuracy and visibility from the loading dock to the...
Stephenson’s delivery vehicles are dispatched from one of five central hubs in the Greater Toronto Area (GTA). Stephenson’s delivery planning process started with an Excel spreadsheet and evolved over time to a homegrown, manually administered...
Industries
Solutions
With a seasonal peak in the summer months, Schweppes consistently commits to delivers within 48 hours, on the basis of orders received by fax, e-mail, EDI (Electronic Data Interchange) or phone. As soon as an order is put into the system, data is...
Solutions
Java is a food distributor and wholesale dealer that distributes about 39,000 tons of food every year to private and public kitchens in Belgium. Java is number 2 in the foodservice industry in Belgium and manages a product line of 10, 000 customers...
Industries
Solutions
Encore Forwarding, Inc. (EFI) is an international and domestic freight forwarder and U.S. customs broker. The company, which was founded in 1985 and is wholly female owned, specializes in organizing the safe and efficient movement of goods for more...
Industries
Solutions
Founded in 1996 in Yardley, Pennsylvania, Cargo Express, LLC is a transportation logistics solutions provider that specializes in ocean import/export. As part of its day-to-day operations, Cargo Express coordinates intermodal and domestic...
Industries
Solutions
Descartes Re-Seller – Bestrane, implemented Descartes Dock Appointment Scheduling™ together with the Bestranes MobileDock™ solution. The solution armed Westfield Sydney with the ability to provide its tenants with an efficient inbound supply chain...
Featured Customer Success Stories
Sony Electronics
Sony replaced its third-party compliance system with Descartes’ cloud-based classification and compliance solution. By automating and streamlining its import classification process, Sony reduced costs, saved time and labor, and enhanced compliance and accuracy.
ConstructConnect
ConstructConnect replaced its existing denied party screening solution with Descartes Visual Compliance™ to simplify its sanctioned party due diligence process in line with best practices, while mitigating compliance risk across its extensive user network.
State & Liberty Clothing Company
State & Liberty, an omnichannel distributor of men’s athletic-fit apparel, replaced inefficient, error-prone manual fulfillment practices with the Descartes Peoplevox™ ecommerce warehouse management solution (WMS) integrated with the Descartes ShipRush™ multi-carrier ecommerce parcel shipping solution.
Rea Magnet Wire
Rea Magnet Wire, one of the world’s leading suppliers of magnet wire and nonferrous metals, replaced manual transportation management practices with the cloud-based, shipper-focused Descartes Transportation Manager™ solution and the Descartes MacroPoint™ freight visibility solution.
Yellow Diamond Logistics
Yellow Diamond Logistics, a leading TSA-certified third-party logistics (3PL) company, implemented the combined cloud-based solution of Descartes Aljex™ transportation management system (TMS) with Descartes MacroPoint™ for real-time load visibility and AI-driven capacity sourcing.
Pepin Distributing
Pepin Distributing has transformed its distribution operations in Tampa, FL with Descartes’ route execution and fleet performance management solution. Learn how real-time tracking has provided the transparency needed to drive positive change.
ZIM Integrated Shipping Services
Read how ocean carrier ZIM is using Descartes to help provide customers with market-leading seaborne transportation and logistics services with a premiere level of service
eCard Systems
By leveraging business automation rules in Descartes ShipRush, eCard Systems shaved one and a half hours off its daily processing time by simplifying and accelerating shipping with FedEx One Rate, its preferred carrier service.
Swick Logistics
Swick Logistics implemented the cloud-based, user-friendly Descartes Aljex™ transportation management system (TMS) integrated seamlessly with Descartes MacroPoint™ for real-time load tracking and AI-powered capacity sourcing.
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Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Halfords Mobile Expert Offers Customers Dynamic Appointment Self-Scheduling with Descartes
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.