Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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Talking Logistics Video Episode with Capital Logistics, Echo Global Logistics & Descartes As part of a new video series Making a Difference: Supply Chains for a Better Tomorrow, industry analyst and Talking Logistics host Adrian Gonzalez speaks to...
Driving Growth with Descartes Ecommerce WMS PackAngels, the ecommerce fulfillment unit of German logistics service provider ANCLA Logistik GmbH, manages logistics for small and medium online businesses. In support of its exponential growth and the...
The level of supply chain disruption caused by the global COVID-19 pandemic created unprecedented challenges for this essential industry. Whether fighting to keep grocery products on the shelves or scrambling to drum up new sales to offload inventory...
Serving the global aviation industry, Hong Kong-based innoAviation provides Unit Load Device (ULD) leasing solutions, cold chain solutions, and shipment tracking technology solutions. During the coronavirus pandemic, innoAviation is using the...
As the premier national distributor of home automation systems, Home Controls depends on speedy, reliable shipping to create an exceptional, frictionless customer experience. Integrated with Oracle NetSuite and carrier platforms, Descartes ShipRush...
The International Air Transport Association (IATA) is using Descartes' Global Logistics Network™ (Descartes GLN™) to support eAWBLink, its easy-to-use solution to accelerate global electronic air waybill (eAWB) adoption and help small- to medium...
BC Sands, a leading premium building and landscape supplier in Sydney, Australia, has deployed Descartes’ advanced same-day optimization technology to automate delivery appointment scheduling, route optimization and proof-of-delivery processes for...
Telesuper, a leading and fast growing ecommerce grocery retailer in the Netherlands that delivers primarily fresh products, is using Descartes Route Planner™ On-demand to automate and optimize its vehicle routing process. The cloud-based solution...
JAS Forwarding (USA) has deployed Descartes Air Cargo Advance Screening™ (Descartes ACAS™) for air cargo coming into the U.S. to provide heightened security. With the cloud-based Descartes solution, JAS Forwarding becomes an early adopter of the ACAS...
Rogers Corporation, a global technology leader in engineered materials, has expanded its use of the Descartes MK Dynamic Screening™ solution to help assess the compliance history of companies they acquire. When acquiring or merging with a business...
Tony’s Chocolonely, recognized as one of the Netherlands’ leading chocolate brands, is growing its business in the U.S. To support the expansion, the company is using the Descartes Global Logistic Network™ (Descartes GLN™) to streamline electronic...
InterPost, a London-based wholesaler for international mail and the ecommerce parcel industry, is using the Descartes e-Customs™ solution to deliver shipments faster and more affordably to customers in the U.K., U.S. and worldwide. Shipments can be...
Manuport Logistics, a logistics service provider offering expertise in a wide variety of cargo, is using the Descartes Verified Gross Mass™ (Descartes VGM™) solution to help its customers comply with container weight requirements regulated by the...
Ferrellgas Partners, a premier provider of propane that has used Descartes Route Planner to centralize deliveries to U.S. residential, agricultural, industrial, and commercial customers since 2001, has announced it is expanding the solution to its...
New Jersey-based BASF Corporation, the second largest producer and marketer of chemicals and related products in North America, is using the Descartes MacroPoint freight visibility solution to improve the delivery reliability and productivity of...
McCombs Supply, a retail company providing repair replacement parts to supply contractors, service technicians, housing developments, institutions, and do-it-yourselfers, has grown ecommerce shipping volumes by 600% and reduced order fulfilment times...
Norwegian, a low-cost airline experiencing rapid global expansion, is using Descartes' cloud-based Global Air Messaging Gateway solution to help standardize and automate electronic air cargo communication with its customer base of freight forwarders...
Iceland Post, the national postal service for Iceland, has deployed the Descartes route planning solution to help it successfully transition to a parcel delivery company in response to the country’s ecommerce growth. With Descartes’ strategic route...
Coyote Logistics, a UPS Company based in Chicago, provides truckload, less-than-truckload, intermodal brokerage services and transportation management services to a wide range of businesses worldwide. Coyote is using the Descartes MacroPoint cloud...
Descartes has successfully integrated air and ocean transportation freight messaging and customs declaration filing with SAP® Transportation Management (SAP TM). The integrated solution gives customers using the SAP TM application access to the...
Featured Customer Success Stories
Sony Electronics
Sony replaced its third-party compliance system with Descartes’ cloud-based classification and compliance solution. By automating and streamlining its import classification process, Sony reduced costs, saved time and labor, and enhanced compliance and accuracy.
ConstructConnect
ConstructConnect replaced its existing denied party screening solution with Descartes Visual Compliance™ to simplify its sanctioned party due diligence process in line with best practices, while mitigating compliance risk across its extensive user network.
State & Liberty Clothing Company
State & Liberty, an omnichannel distributor of men’s athletic-fit apparel, replaced inefficient, error-prone manual fulfillment practices with the Descartes Peoplevox™ ecommerce warehouse management solution (WMS) integrated with the Descartes ShipRush™ multi-carrier ecommerce parcel shipping solution.
Rea Magnet Wire
Rea Magnet Wire, one of the world’s leading suppliers of magnet wire and nonferrous metals, replaced manual transportation management practices with the cloud-based, shipper-focused Descartes Transportation Manager™ solution and the Descartes MacroPoint™ freight visibility solution.
Yellow Diamond Logistics
Yellow Diamond Logistics, a leading TSA-certified third-party logistics (3PL) company, implemented the combined cloud-based solution of Descartes Aljex™ transportation management system (TMS) with Descartes MacroPoint™ for real-time load visibility and AI-driven capacity sourcing.
Pepin Distributing
Pepin Distributing has transformed its distribution operations in Tampa, FL with Descartes’ route execution and fleet performance management solution. Learn how real-time tracking has provided the transparency needed to drive positive change.
ZIM Integrated Shipping Services
Read how ocean carrier ZIM is using Descartes to help provide customers with market-leading seaborne transportation and logistics services with a premiere level of service
eCard Systems
By leveraging business automation rules in Descartes ShipRush, eCard Systems shaved one and a half hours off its daily processing time by simplifying and accelerating shipping with FedEx One Rate, its preferred carrier service.
Swick Logistics
Swick Logistics implemented the cloud-based, user-friendly Descartes Aljex™ transportation management system (TMS) integrated seamlessly with Descartes MacroPoint™ for real-time load tracking and AI-powered capacity sourcing.
Featured Videos
BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
Tomlinson Taps into Telematics to Enhance Business Performance
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
Brook Reimagines Furniture Rental Through Digital Transformation
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Halfords Mobile Expert Offers Customers Dynamic Appointment Self-Scheduling with Descartes
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.