Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Chips Go Here
The Port of Antwerp, the largest port area in the world, has renewed its use of the Descartes Global Network™ (Descartes GLN™) for business-to-business electronic communication services to help accelerate the movement of goods across borders. The...
Danny Griffiths, Central Planning Manager, spricht über den Erfolg von John Lewis Partnership, die Descartes Routing Lösungen nutzt, um die Tourenplanung ihrer firmeneigenen Flotte zu verbessern und gleichzeitig die Lieferkilometer und...
Solutions
Rotech Healthcare, a leading U.S. provider of home medical equipment, as well as respiratory and sleep apnea treatment, is automating the planning, dispatch and data collection processes for its nationwide delivery fleet using Descartes' cloud-based...
Air carrier Silk Way West Airlines, part of the Azerbaijan-based Silk Way Group, is using Descartes' cloud-based Global Air Messaging to streamline operations by automating air cargo communication processes such as the electronic air waybill (eAWB)...
John S. James Co., a leading freight forwarder and customs house broker, is using Descartes' custom house broker solution to ensure it’s ready to meet the U.S. Customs and Border Protection’s (CBP) new Automated Commercial Environment (ACE)...
Wayfair, Inc., one of the world's largest online destinations for home furnishings and décor, is implementing Descartes’ marketing-leading home delivery solution to enhance its customers’ end-to-end experience while optimizing the use of the company...
Bring Cargo U.K., a transport and logistics supplier, is using Descartes e-Customs TM to help ensure its customers’ goods flow seamlessly by complying with the European Union's (EU) new Union Customs Code (UCC) legislation effective May 1, 2016. The...
Thompson Ahern International, a leading Canadian customs broker and freight forwarder, is expanding its use of Descartes' customs solution to help comply with the Canada Border Services Agency (CBSA) eManifest initiative for freight forwarders. The...
SRS Distribution, a leading U.S. roofing distributor, is using two Descartes solutions to reduce errors and simplify compliance with U.S. Department of Transportation regulations. Descartes Telematics & Compliance™ automates driver hours of service...
Emerald Performance Materials, a specialty chemicals producer for food and industrial applications, is using the Descartes MK Dynamic Screening™ solution to proactively screen global customers, trading partners and the full range of participants in...
ChannelPorts, the leading neutral customs clearance agent in the U.K. with a facility serving the Eurotunnel and Port of Dover, is using the Descartes e-Customs™ and Descartes Pentant™ solutions to increase the speed and improve the visibility of its...
Lancaster Farm Fresh Organics’ mission is to deliver high-quality produce, within 24 hours of being picked, to wholesale markets and community supported agriculture members. Using the Descartes Route Planner™ On-demand solution, they have shifted...
Ingram Micro, a leader and innovator in supply chain services and global technology, will be extending its use of Descartes' denied party screening solution to help ensure global trade compliance for expanding operations in Europe. The company, a...
Sonepar, a leading global distributor of electrical products and services, announced that Technische Unie, its Dutch subsidiary, is using Descartes' integrated routing and mobile solution to improve delivery operations. With Descartes Route Planner™...
STARK GROUP, Nordens största distributörer av byggmaterial, använder molnbaserad ruttplanering för både transportplanerare och chaufförer, vilket i sin tur ger kunderna besked om när de kan förvänta sig en leverans.
Industries
Solutions
Se hur Thiry Gent, belgisk distributör av frukt & grönt, spårar sina rutter digitalt, och samtidigt minskar transportkostnaderna med hjälp av WinRoute från Descartes
Industries
Solutions
Med ruttplanering har franska möbelleverantören Agediss har fått mer effektiva transporter och en bättre kundupplevelse.
Industries
Solutions
Steelcase Inc., a leading global provider of architecture, furniture and technology products and services, is focused on surpassing customer expectations for exceptional service. To this end, the company implemented the Descartes MacroPoint™ freight...
Nippon Cargo Airlines (NCA) is the sole cargo airline company in Japan, servicing an extensive network across Asia, America and Europe. With the U.S. Customs and Border Protection (CBP) and Transportation Security Commission (TSA) now requiring Air...
MASKWORLD is Germany’s leading online retailer of costumes and disguises. To meet the demands of surging shipment volumes during seasonal peaks, the omnichannel distributor implemented the scalable, automated Descartes pixi* Warehouse Management...
Featured Customer Success Stories
![Image of transport truck featuring Yellow Diamond Logistics logo](/sites/default/files/styles/card/public/media/images/2024-06/Yellow_Diamond_CS_MediaTile_V1.jpg?itok=X6u710Ea)
Yellow Diamond Logistics
Yellow Diamond Logistics, a leading TSA-certified third-party logistics (3PL) company, implemented the combined cloud-based solution of Descartes Aljex™ transportation management system (TMS) with Descartes MacroPoint™ for real-time load visibility and AI-driven capacity sourcing.
![Pepin Distributing media tile](/sites/default/files/styles/card/public/media/images/2024-05/Pepin_CS_MediaTile_V1_resized.png?itok=WCQSJ9FU)
Pepin Distributing
Pepin Distributing has transformed its distribution operations in Tampa, FL with Descartes’ route execution and fleet performance management solution. Learn how real-time tracking has provided the transparency needed to drive positive change.
![](/sites/default/files/styles/card/public/inline-content/zim_tile2.jpg?itok=UOdlUjEX)
ZIM Integrated Shipping Services
Read how ocean carrier ZIM is using Descartes to help provide customers with market-leading seaborne transportation and logistics services with a premiere level of service
![Image of hands typing on a laptop featuring the eCard Systems logo.](/sites/default/files/styles/card/public/media/images/2024-04/eCard_CS_MediaTile_V1.png?itok=ACWJ8X_b)
eCard Systems
By leveraging business automation rules in Descartes ShipRush, eCard Systems shaved one and a half hours off its daily processing time by simplifying and accelerating shipping with FedEx One Rate, its preferred carrier service.
![transport truck sitting at a loading doc. The Swick Logistics logo is featured over the truck.](/sites/default/files/styles/card/public/media/images/2024-04/Swick_CS_MediaTile_V1.jpg?itok=rEh2bZ-a)
Swick Logistics
Swick Logistics implemented the cloud-based, user-friendly Descartes Aljex™ transportation management system (TMS) integrated seamlessly with Descartes MacroPoint™ for real-time load tracking and AI-powered capacity sourcing.
![Group of people using American Paper Optics eclipse glasses](/sites/default/files/styles/card/public/media/images/2024-04/4.3.24%20American%20Paper%20Optics%20Logo%20Thumbnail%20Blue%201.png?itok=_bzYRga3)
American Paper Optics
With automated workflows, seamless Shopify integration, and faster, cheaper shipping via the Descartes ShipRush™ multi-carrier shipping solution, American Paper Optics increased the efficiency and productivity of its fulfillment process across multiple sales channels.
![](/sites/default/files/styles/card/public/inline-content/2024_03_web_tile_shipfwd_customer_Success.jpg?itok=Zw1iOr1g)
Ship4wd
Ship4wd is using Descartes Global Price Management™ (Descartes GPM™) to provide customers with time savings and a quicker turnaround of guaranteed price quotes and comparisons.
![Image of a transport truck on a curved road featuring the Bahr Transportation logo](/sites/default/files/styles/card/public/media/images/2024-03/Bahr_CS_MediaTile_V1.jpg?itok=TIzECcpb)
Bahr Transportation
Bahr Transportation implemented the cloud-based Descartes Aljex™ transportation management system (TMS), seamlessly integrated with Descartes MacroPoint™ for real-time freight visibility, load tracking, and automated capacity sourcing.
![Mitchell Companies](/sites/default/files/styles/card/public/media/images/2024-03/Mitchell_Companies_Website-Tile-600.jpg?itok=KSPqDbCh)
Mitchell Distributing
This family-founded total beverage distributor and long-standing Anheuser Busch wholesaler replaced its legacy routing solution with Descartes’ strategic and daily route planning and route execution platform for delivery and sales resources.
Featured Videos
![](https://play.vidyard.com/mFehtUEckAAtNZfgcsoFgZ.jpg)
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
![](https://play.vidyard.com/B64fq1C32FkgWZ5PFz8gDE.jpg)
Tomlinson Taps into Telematics to Enhance Business Performance
![](https://play.vidyard.com/7PndMTWdVjVVPqB6cpY569.jpg)
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
![](https://play.vidyard.com/7XcAWuw91UqzTmv7hZE6eM.jpg)
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
![](https://play.vidyard.com/LShpEeyfd9UsC6bjCYBW4N.jpg)
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
![](https://play.vidyard.com/aEiMut2i8k7rp3NjNPWonh.jpg)
Brook Reimagines Furniture Rental Through Digital Transformation
![](https://play.vidyard.com/wFjjzdz1JrbkykAFA5RtQq.jpg)
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
![](https://play.vidyard.com/1fv2MCbRC4wQhBqht4FKyW.jpg)
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
![](https://play.vidyard.com/St2MgPFG6uEzDzZPs7FrVm.jpg)
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
![](https://play.vidyard.com/HKRdcqztFHaF1aLJUK47Sx.jpg)
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
![](https://play.vidyard.com/3eggQNBd4SkyRahaVTqfqL.jpg)
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
![](https://play.vidyard.com/abmQLwdewHKzdmhqSnxoQ6.jpg)
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
![](https://play.vidyard.com/GiG64RkNsXFgs8Tq5dqUKr.jpg)
Halfords Mobile Expert Offers Customers Dynamic Appointment Self-Scheduling with Descartes
![](https://play.vidyard.com/cZpEqXj4u9NPjeHKHBan6y.jpg)
Swix (Norway) Customer Success
![](https://play.vidyard.com/CBgefwVP2Wfkx1UXyczJYd.jpg)
Stark Group (Sweden) Customer Success
![](https://play.vidyard.com/KBjvNio2qKnhLnCGqQTNGF.jpg)
Iceland Post Customer Success
![](https://play.vidyard.com/4GaauYYbDeUJts2Uy8B14q.jpg)
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.