Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Chips Go Here
The Vollrath Company is a global supplier of foodservice equipment, supplies and serving systems. With approximately 800 shipments/day (4,000/week; 206,000/year), the company implemented Descartes Transportation Manager™ (TM) to support growth and...
US LBM Holdings is a leading U.S. distributor of specialty building materials with more than 250 locations across the country, providing more than 60,000 SKUs of specialty products such as windows, doors, millwork, roofing, siding, cabinetry and...
Industries
Solutions
Descartes’ Route Planning Solution Helps Postal Service Company Planning Bike Routes
Sophisticated Freight Broker TMS & Real-time Visibility Transforms Operations Atlanta-based broker Freight Scouts implemented the Descartes Aljex™ transportation management system (TMS), fully integrated with freight visibility solution Descartes...
Real-time Freight Visibility Drives Customer Satisfaction A leading producer of Idaho® potatoes shipping product to grocery and food processing customers nationwide, Sun-Glo of Idaho deployed the Descartes MacroPoint™ real-time freight visibility...
Meggitt PLC is a global engineering group specializing in extreme environment components and smart sub-systems for aerospace, defense, and energy markets. With sixty businesses in sixteen different countries, and a large number of military and dual...
Steering Nationwide Delivery Toward Greater Efficiencies Based in Melbourne, Australia, ACM Parts was established in 2013 to provide new and innovative solutions to address inefficiencies in Australia’s automotive parts supply chain. With rapidly...
Industries
Solutions
Improving Customer Satisfaction with Ecommerce Warehouse Software Fashion brand Mister Zimi relied on mobile inventory “apps” for stock management and third-party logistics (3PL) providers for their order fulfillment. The company soon realized that...
Solutions
Boosting Distribution Efficiency with Descartes’ Dynamic Routing Solution As a leading supplier of roofing and building supplies to residential and commercial customers in Michigan and Northern Ohio, family owned Wimsatt Building Materials required a...
Industries
Solutions
Driving Exemplary Customer Service with Descartes Ideal Supply, a major wholesale distributor to the electrical, industrial and automotive industries, required a streamlined, integrated, and cost-effective logistics management solution. With the aim...
Solutions
A privately-owned, award-winning third-party logistics (3PL) provider, Sunset Transportation implemented the Descartes MacroPoint™ solution for real-time freight visibility and dynamic carrier sourcing to elevate customer service, increase...
US Foods is one of the largest foodservice distributors in the United States. We distribute all the supplies that a restaurant, hotel or any other type of company in the food service industry may need. US Foods has 60 distribution centers with more...
Industries
Solutions
WAXIE differentiates itself from competitors by having orders delivered on time, at the right price, with exceptional customer service. By replacing manual processes, Descartes’ cloud-based dynamic route planning and mobile solution enabled WAXIE to...
Industries
Solutions
WAXIE differentiates itself from competitors by having orders delivered on time, at the right price, with exceptional customer service. By replacing manual processes, Descartes’ cloud-based dynamic route planning and mobile solution enabled WAXIE to...
Specializing in outfitting private planes and yachts, private residences and destination clubs, and hotels and restaurants, Dallas, TX-based Dahlgren Duck ships luxury products to elite clients around the globe. Dahlgren implemented the logistics...
Serving builders and contractors from eight locations across Michigan and Northern Ohio, Wimsatt Building Materials is a distributor of quality steep slope & low slope roofing, exterior cladding, windows, doors, and specialty building materials...
With strong, ever-present competition from rival ports along the eastern North American seaboard, global trade intelligence is crucial for the Port of Halifax to compete effectively as a regional cargo hub. To fuel continued growth in containerized...
Founded in 2001, Puerto Rico’s E.T.H. Cargo Services is a total solutions logistics service provider and Non-Vessel Operating Common Carrier (NVOCC) that offers transportation and warehousing solutions for logistics providers and forwarders across...
Best Dedicated Solutions is a third-party logistics company founded by experienced professionals with a vision for a better brokerage experience. Specializing in immediate pickup and direct delivery for consumer and industrial freight, BDS offers...
Get the First Installment in the Series: Customer-Facing Enablement Freight forwarders are facing extreme pressure. They are being pushed on all sides to digitize and deliver a premiere customer experience. With innovative competitors shaking-up the...
Featured Customer Success Stories
Aroma Retail
Aroma Retail, a leading environmental scenting company, streamlined and scaled ecommerce shipping workflows using the cloud-based Descartes XPS™ multi-carrier parcel shipping solution.
Blue Sky Distribution
Blue Sky integrated Descartes’ cloud-based WMS software for mobile barcode-based picking and packing, ecommerce shipping solution, and delivery management with electronic proof of delivery.
Sony Electronics
Sony replaced its third-party compliance system with Descartes’ cloud-based classification and compliance solution. By automating and streamlining its import classification process, Sony reduced costs, saved time and labor, and enhanced compliance and accuracy.
ConstructConnect
ConstructConnect replaced its existing denied party screening solution with Descartes Visual Compliance™ to simplify its sanctioned party due diligence process in line with best practices, while mitigating compliance risk across its extensive user network.
State & Liberty Clothing Company
State & Liberty, an omnichannel distributor of men’s athletic-fit apparel, replaced inefficient, error-prone manual fulfillment practices with the Descartes Peoplevox™ ecommerce warehouse management solution (WMS) integrated with the Descartes ShipRush™ multi-carrier ecommerce parcel shipping solution.
Rea Magnet Wire
Rea Magnet Wire, one of the world’s leading suppliers of magnet wire and nonferrous metals, replaced manual transportation management practices with the cloud-based, shipper-focused Descartes Transportation Manager™ solution and the Descartes MacroPoint™ freight visibility solution.
Yellow Diamond Logistics
Yellow Diamond Logistics, a leading TSA-certified third-party logistics (3PL) company, implemented the combined cloud-based solution of Descartes Aljex™ transportation management system (TMS) with Descartes MacroPoint™ for real-time load visibility and AI-driven capacity sourcing.
Pepin Distributing
Pepin Distributing has transformed its distribution operations in Tampa, FL with Descartes’ route execution and fleet performance management solution. Learn how real-time tracking has provided the transparency needed to drive positive change.
ZIM Integrated Shipping Services
Read how ocean carrier ZIM is using Descartes to help provide customers with market-leading seaborne transportation and logistics services with a premiere level of service
Featured Videos
BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
Tomlinson Taps into Telematics to Enhance Business Performance
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
Brook Reimagines Furniture Rental Through Digital Transformation
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Halfords Mobile Expert Offers Customers Dynamic Appointment Self-Scheduling with Descartes
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.