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Discover how real-time customer feedback tools can transform service recovery, boost satisfaction, and streamline operations for delivery providers.
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Automating Workflow & Achieving World-class Customer Service with Descartes. Northpoint Logistics, an international freight forwarder headquartered in Kansas City, is using Descartes Forwarder Back-office Solution to automate processes, meet evolving...
Discover how businesses collect useful customer feedback after a last mile delivery or field service appointment.
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Cardinal Global Logistics (Cardinal), the world's largest employee-owned logistics business, has scaled its Customs Bureau using the Descartes e-Customs™ solution.
LONDON, United Kingdom and ATLANTA, Georgia, September 25, 2023 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Cardinal Global Logistics (Cardinal), the world's largest employee-owned logistics business, has scaled its Customs Bureau using the Descartes e-Customs™ solution.
Solutions
Knowing these 4 customer communication trends can take your last-mile customer experience and employee satisfaction to the next level.
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Here are 5 ways you can utilize EDI to streamline your Supply Chain processes.
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A Shipper TMS is the ideal place to determine the carbon emissions by collecting and analyzing data of all the transportation activities of an organization and applying the same logic across the different forwarders/carriers.
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A TMS should provide full visibility into all of your shipments. It needs to be properly integrated with your other systems (ERP) and carriers.
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A transportation management system plays a central role in the total supply chain. It is a powerful tool that enables businesses to automate activities like carrier selection or invoice audit, gain control over costs, a better visibility on their...
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Building upon their personal experience while online shopping, customers now expect information on-demand from their forwarder. They want to access information and book shipments online. Customers also want value. They want to compare cost versus...
The Descartes brand is fundamental to our identity as the global leader in uniting logistics-intensive businesses in commerce. This online branding page provides a high-level overview of our brand assets, offers guidance on color usage and logo...
In today’s lightning-fast-paced world where customers continue to expect more, efficient vehicle route planning is crucial for last mile logistics companies. Whether you run a small local delivery service or oversee a fleet of trucks for a large...
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When Ditzler chose Descartes STEPcom's EDI Services, the good existing cooperation between the implementation partner and Descartes STEPcom in various EDI projects was decisive.
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Learn how Lipsey Logistics transformed their freight operations using Descartes MacroPoint’s freight visibility platform and increased carrier compliance by 20%.
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Wouldn’t it be more effective to intelligently combine different types of in-transit shipment data to create clear insights and highlight where you should take action to avoid disruptions where necessary?
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ATLANTA, Georgia, September 11, 2023 – Descartes Systems Group (Nasdaq: DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, released its September Global Shipping Report for logistics and supply chain...
In August 2023, U.S. container import volume increased slightly compared to July 2023, which is fairly consistent with the rise that occurs in peak season in non-pandemic years. Despite the volume increase, port transit times remained close to their...
WATERLOO, Ontario — September 6, 2023 — The Descartes Systems Group Inc. (TSX:DSG) (Nasdaq:DSGX) announced its financial results for its fiscal 2024 second quarter (Q2FY24). All financial results referenced are in United States (US) currency and, unless otherwise indicated, are determined in accordance with US Generally Accepted Accounting Principles (GAAP).
Canadian Customs Self-Assessment (CSA) An Overview & How Descartes Can Help Connect with Descartes What is the Canadian CSA Program? The Customs Self-Assessment (CSA) program is designed for low-risk, pre-approved importers, carriers, and registered...
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