Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Chips Go Here
Great World Logistics (GWL) is a freight forwarder and customs broker founded in 1978 in San Francisco. The company was one of the first innovators in the Bay Area to combine freight forwarding and U.S. Customs clearance. For GWL, efficiency is key...
MODE Global, one of the world’s leading logistics companies, is using Descartes Advanced Ocean Tracking™ (Descartes AoT™) to boost operational efficiency and provide customers with rich ocean status updates throughout the shipment journey. “Early on...
HEMI ragierte positiv auf den Wunsch der Baumarktkette Intergamma, den Bestellvorgang speziell für die bei HEMI aufgegebenen Kleinbestellungen über EDI abzuwickeln.
Industries
Solutions
Hemi a répondu à la demande de la chaîne de bricolage Intergamma de traiter le processus de commande via EDI, spécifiquement pour les petites commandes qu'elle passe auprès de HEMI.
Industries
Solutions
Hemi responded to the request of DIY chain Intergamma to have the orders processed via EDI, specifically for the small orders they place with HEMI.
Industries
Solutions
Hemi wilde tegemoet komen aan het verzoek van doe-het-zelf keten Intergamma om het orderproces via EDI te laten verlopen, specifiek voor de kleine orders die ze bij HEMI plaatsen.
Industries
Solutions
« Les commentaires sur les chauffeurs changent la donne et nous fournissent une mine d’informations. Auparavant, les commentaires négatifs étaient adressés à un collègue commercial et traités au bout de quelques semaines. Aujourd’hui, les clients...
Solutions
« Descartes nous permet de réduire cette tâche à une heure avec un seul employé, ce qui nous permet d’augmenter considérablement la productivité et de redéployer le personnel vers des initiatives stratégiques plus vastes. Le degré d’automatisation et...
Solutions
„Das Feedback von Fahrern bietet uns wertvolle Informationen und hat unsere Geschäftsprozesse revolutioniert. Früher erhielten Vertriebsmitarbeiter negatives Feedback, das oft erst Wochen später weitergeleitet wurde. Heute erhalten Kunden innerhalb...
Solutions
„Mit Descartes können wir dies auf eine Stunde mit einem Mitarbeiter verringern, wodurch wir unsere Produktivität signifikant steigern und Mitarbeiter für wichtigere strategische Projekte einsetzen können. Die Automation und Digitalisierung, die wir...
Solutions
Reducing Costs, Managing Rates, and Enabling Customers to Book and Quote On-demand with Descartes. AMC Transportation is a licensed Ocean Transportation Intermediary (OTI) and Non-vessel Operating Common Carrier (NVOCC) that specializes in a broad...
Solutions
USCutter Digitizes its business by optimizing the ecommerce fulfillment process with the help of Descartes Peoplevox. Learn about how going paperless increased productivity.
Industries
Solutions
Dank EDI Outsourcing kann die Florin AG sich auf die Inhalte und Durchführung der Prozesse konzentrieren.
Industries
Solutions
L'externalisation des services de communication EDI permet à Florin de se concentrer sur le contenu et l'exécution des processus.
Industries
Solutions
Outsourcing of the EDI communication services allows Florin AG to focus on the content and execution of the processes instead of on the technical connection to the different EDI partners.
Industries
Solutions
Florin AG zich kan concentreren op de inhoud en uitvoering van processen in plaats van zich zorgen te moeten maken over de technische aansluiting met de verschillende EDI-partners.
Industries
Solutions
Automating Workflow & Achieving World-class Customer Service with Descartes. Northpoint Logistics, an international freight forwarder headquartered in Kansas City, is using Descartes Forwarder Back-office Solution to automate processes, meet evolving...
Un véritable partenariat avec un prestataire EDI pour assurer le bon déroulement des projets EDI au regard des diverses exigences des clients et de la solution ERP.
Industries
Solutions
Als Ditzler die EDI-Dienstleistungen von Descartes STEPcom gewählt hat, waren insbesondere die gute bestehende Zusammenarbeit zwischen dem Implementationspartner und der Descartes STEPcom in diversen EDI-Projekten ausschlaggebend.
Industries
Solutions
When Ditzler chose Descartes STEPcom's EDI Services, the good existing cooperation between the implementation partner and Descartes STEPcom in various EDI projects was decisive.
Industries
Solutions
Featured Customer Success Stories
![Image of transport truck featuring Yellow Diamond Logistics logo](/sites/default/files/styles/card/public/media/images/2024-06/Yellow_Diamond_CS_MediaTile_V1.jpg?itok=X6u710Ea)
Yellow Diamond Logistics
Yellow Diamond Logistics, a leading TSA-certified third-party logistics (3PL) company, implemented the combined cloud-based solution of Descartes Aljex™ transportation management system (TMS) with Descartes MacroPoint™ for real-time load visibility and AI-driven capacity sourcing.
![Pepin Distributing media tile](/sites/default/files/styles/card/public/media/images/2024-05/Pepin_CS_MediaTile_V1_resized.png?itok=WCQSJ9FU)
Pepin Distributing
Pepin Distributing has transformed its distribution operations in Tampa, FL with Descartes’ route execution and fleet performance management solution. Learn how real-time tracking has provided the transparency needed to drive positive change.
![](/sites/default/files/styles/card/public/inline-content/zim_tile2.jpg?itok=UOdlUjEX)
ZIM Integrated Shipping Services
Read how ocean carrier ZIM is using Descartes to help provide customers with market-leading seaborne transportation and logistics services with a premiere level of service
![Image of hands typing on a laptop featuring the eCard Systems logo.](/sites/default/files/styles/card/public/media/images/2024-04/eCard_CS_MediaTile_V1.png?itok=ACWJ8X_b)
eCard Systems
By leveraging business automation rules in Descartes ShipRush, eCard Systems shaved one and a half hours off its daily processing time by simplifying and accelerating shipping with FedEx One Rate, its preferred carrier service.
![transport truck sitting at a loading doc. The Swick Logistics logo is featured over the truck.](/sites/default/files/styles/card/public/media/images/2024-04/Swick_CS_MediaTile_V1.jpg?itok=rEh2bZ-a)
Swick Logistics
Swick Logistics implemented the cloud-based, user-friendly Descartes Aljex™ transportation management system (TMS) integrated seamlessly with Descartes MacroPoint™ for real-time load tracking and AI-powered capacity sourcing.
![Group of people using American Paper Optics eclipse glasses](/sites/default/files/styles/card/public/media/images/2024-04/4.3.24%20American%20Paper%20Optics%20Logo%20Thumbnail%20Blue%201.png?itok=_bzYRga3)
American Paper Optics
With automated workflows, seamless Shopify integration, and faster, cheaper shipping via the Descartes ShipRush™ multi-carrier shipping solution, American Paper Optics increased the efficiency and productivity of its fulfillment process across multiple sales channels.
![](/sites/default/files/styles/card/public/inline-content/2024_03_web_tile_shipfwd_customer_Success.jpg?itok=Zw1iOr1g)
Ship4wd
Ship4wd is using Descartes Global Price Management™ (Descartes GPM™) to provide customers with time savings and a quicker turnaround of guaranteed price quotes and comparisons.
![Image of a transport truck on a curved road featuring the Bahr Transportation logo](/sites/default/files/styles/card/public/media/images/2024-03/Bahr_CS_MediaTile_V1.jpg?itok=TIzECcpb)
Bahr Transportation
Bahr Transportation implemented the cloud-based Descartes Aljex™ transportation management system (TMS), seamlessly integrated with Descartes MacroPoint™ for real-time freight visibility, load tracking, and automated capacity sourcing.
![Mitchell Companies](/sites/default/files/styles/card/public/media/images/2024-03/Mitchell_Companies_Website-Tile-600.jpg?itok=KSPqDbCh)
Mitchell Distributing
This family-founded total beverage distributor and long-standing Anheuser Busch wholesaler replaced its legacy routing solution with Descartes’ strategic and daily route planning and route execution platform for delivery and sales resources.
Featured Videos
![](https://play.vidyard.com/mFehtUEckAAtNZfgcsoFgZ.jpg)
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
![](https://play.vidyard.com/B64fq1C32FkgWZ5PFz8gDE.jpg)
Tomlinson Taps into Telematics to Enhance Business Performance
![](https://play.vidyard.com/7PndMTWdVjVVPqB6cpY569.jpg)
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
![](https://play.vidyard.com/7XcAWuw91UqzTmv7hZE6eM.jpg)
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
![](https://play.vidyard.com/LShpEeyfd9UsC6bjCYBW4N.jpg)
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
![](https://play.vidyard.com/aEiMut2i8k7rp3NjNPWonh.jpg)
Brook Reimagines Furniture Rental Through Digital Transformation
![](https://play.vidyard.com/wFjjzdz1JrbkykAFA5RtQq.jpg)
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
![](https://play.vidyard.com/1fv2MCbRC4wQhBqht4FKyW.jpg)
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
![](https://play.vidyard.com/St2MgPFG6uEzDzZPs7FrVm.jpg)
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
![](https://play.vidyard.com/HKRdcqztFHaF1aLJUK47Sx.jpg)
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
![](https://play.vidyard.com/3eggQNBd4SkyRahaVTqfqL.jpg)
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
![](https://play.vidyard.com/abmQLwdewHKzdmhqSnxoQ6.jpg)
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
![](https://play.vidyard.com/GiG64RkNsXFgs8Tq5dqUKr.jpg)
Halfords Mobile Expert Offers Customers Dynamic Appointment Self-Scheduling with Descartes
![](https://play.vidyard.com/cZpEqXj4u9NPjeHKHBan6y.jpg)
Swix (Norway) Customer Success
![](https://play.vidyard.com/CBgefwVP2Wfkx1UXyczJYd.jpg)
Stark Group (Sweden) Customer Success
![](https://play.vidyard.com/KBjvNio2qKnhLnCGqQTNGF.jpg)
Iceland Post Customer Success
![](https://play.vidyard.com/4GaauYYbDeUJts2Uy8B14q.jpg)
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.