Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Chips Go Here
WATERLOO, Ontario, October 25, 2018 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Merchants Foodservice, the 12th-largest foodservice...
Industries
Solutions
Aceitera el Real, a global producer of vegetable oils, fats and their derivatives, distributes products nationally across multiple channels in Nicaragua. With a customer-centric vision, the company replaced its manual routing system with Descartes’...
Solutions
Going Paperless with Descartes Heightens Delivery Performance for Customers As a wholesale distributor of building materials serving 12 states with 60 locations, Homer Glen, IL-based Richards Building Supply (RBS) invested in route planning and...
Solutions
For more than 65 years, Americans have relied on Ferrellgas for their residential, industrial/ commercial, and agricultural propane needs. Ferrellgas has grown from humble beginnings, as a family-owned propane supplier, to a publicly-traded, Fortune...
Industries
Solutions
Stewart Foodservice is a foodservice distribution company with 75 employees and over 450 customers. Its impressive roster of customers range from family owned restaurants and chains to institutional cafeterias. While Stewart Foodservice had a...
Solutions
Tony’s Fine Foods is the largest privately-owned distributor of deli, bakery, food service, specialty, and perishable products in Northern California. Tony’s Fine Foods’ fleet travels more than 130,000 miles each week, offering distribution services...
Industries
Solutions
New Zealand’s leading supplier of building materials and hardware, PlaceMakers differentiated its customer delivery experience by centralizing the distribution function for 63 stores nationwide using dynamic route planning. By optimizing same- and...
Solutions
US LBM Holdings is a leading U.S. distributor of specialty building materials with more than 250 locations across the country, providing more than 60,000 SKUs of specialty products such as windows, doors, millwork, roofing, siding, cabinetry and...
Solutions
Steering Nationwide Delivery Toward Greater Efficiencies Based in Melbourne, Australia, ACM Parts was established in 2013 to provide new and innovative solutions to address inefficiencies in Australia’s automotive parts supply chain. With rapidly...
Solutions
Boosting Distribution Efficiency with Descartes’ Dynamic Routing Solution As a leading supplier of roofing and building supplies to residential and commercial customers in Michigan and Northern Ohio, family owned Wimsatt Building Materials required a...
Solutions
Driving Exemplary Customer Service with Descartes Ideal Supply, a major wholesale distributor to the electrical, industrial and automotive industries, required a streamlined, integrated, and cost-effective logistics management solution. With the aim...
Solutions
US Foods is one of the largest foodservice distributors in the United States. We distribute all the supplies that a restaurant, hotel or any other type of company in the food service industry may need. US Foods has 60 distribution centers with more...
Solutions
WAXIE differentiates itself from competitors by having orders delivered on time, at the right price, with exceptional customer service. By replacing manual processes, Descartes’ cloud-based dynamic route planning and mobile solution enabled WAXIE to...
Industries
Solutions
As a full-service wholesale distributor for convenience stores, grocery stores, restaurants, food service and institutional customers, Brenham Wholesale Grocery required advanced route planning and execution to drive greater delivery efficiencies for...
Industries
Solutions
As a leading supplier of premium building and landscape products in a demanding Australian marketplace, BC Sands required route planning and delivery software that ensured consistent, on-time, in-full delivery. The company used the same-day...
Industries
Solutions
Learn how US Foods, one of the largest foodservice distributors in the United States, plans delivery routes with customer service and quality in mind.
Solutions
U.S. distributor of food service equipment, Edward Don & Company, streamlines their delivery operations with Descartes’ cloud-based route planning and execution solutions, enhancing customer service and realizing substantial bottom line benefits.
Industries
Solutions
Stephenson’s delivery vehicles are dispatched from one of five central hubs in the Greater Toronto Area (GTA). Stephenson’s delivery planning process started with an Excel spreadsheet and evolved over time to a homegrown, manually administered...
Industries
Solutions
With a seasonal peak in the summer months, Schweppes consistently commits to delivers within 48 hours, on the basis of orders received by fax, e-mail, EDI (Electronic Data Interchange) or phone. As soon as an order is put into the system, data is...
Solutions
Java is a food distributor and wholesale dealer that distributes about 39,000 tons of food every year to private and public kitchens in Belgium. Java is number 2 in the foodservice industry in Belgium and manages a product line of 10, 000 customers...
Industries
Solutions
Featured Customer Success Stories
![Image of transport truck featuring Yellow Diamond Logistics logo](/sites/default/files/styles/card/public/media/images/2024-06/Yellow_Diamond_CS_MediaTile_V1.jpg?itok=X6u710Ea)
Yellow Diamond Logistics
Yellow Diamond Logistics, a leading TSA-certified third-party logistics (3PL) company, implemented the combined cloud-based solution of Descartes Aljex™ transportation management system (TMS) with Descartes MacroPoint™ for real-time load visibility and AI-driven capacity sourcing.
![Pepin Distributing media tile](/sites/default/files/styles/card/public/media/images/2024-05/Pepin_CS_MediaTile_V1_resized.png?itok=WCQSJ9FU)
Pepin Distributing
Pepin Distributing has transformed its distribution operations in Tampa, FL with Descartes’ route execution and fleet performance management solution. Learn how real-time tracking has provided the transparency needed to drive positive change.
![](/sites/default/files/styles/card/public/inline-content/zim_tile2.jpg?itok=UOdlUjEX)
ZIM Integrated Shipping Services
Read how ocean carrier ZIM is using Descartes to help provide customers with market-leading seaborne transportation and logistics services with a premiere level of service
![Image of hands typing on a laptop featuring the eCard Systems logo.](/sites/default/files/styles/card/public/media/images/2024-04/eCard_CS_MediaTile_V1.png?itok=ACWJ8X_b)
eCard Systems
By leveraging business automation rules in Descartes ShipRush, eCard Systems shaved one and a half hours off its daily processing time by simplifying and accelerating shipping with FedEx One Rate, its preferred carrier service.
![transport truck sitting at a loading doc. The Swick Logistics logo is featured over the truck.](/sites/default/files/styles/card/public/media/images/2024-04/Swick_CS_MediaTile_V1.jpg?itok=rEh2bZ-a)
Swick Logistics
Swick Logistics implemented the cloud-based, user-friendly Descartes Aljex™ transportation management system (TMS) integrated seamlessly with Descartes MacroPoint™ for real-time load tracking and AI-powered capacity sourcing.
![Group of people using American Paper Optics eclipse glasses](/sites/default/files/styles/card/public/media/images/2024-04/4.3.24%20American%20Paper%20Optics%20Logo%20Thumbnail%20Blue%201.png?itok=_bzYRga3)
American Paper Optics
With automated workflows, seamless Shopify integration, and faster, cheaper shipping via the Descartes ShipRush™ multi-carrier shipping solution, American Paper Optics increased the efficiency and productivity of its fulfillment process across multiple sales channels.
![](/sites/default/files/styles/card/public/inline-content/2024_03_web_tile_shipfwd_customer_Success.jpg?itok=Zw1iOr1g)
Ship4wd
Ship4wd is using Descartes Global Price Management™ (Descartes GPM™) to provide customers with time savings and a quicker turnaround of guaranteed price quotes and comparisons.
![Image of a transport truck on a curved road featuring the Bahr Transportation logo](/sites/default/files/styles/card/public/media/images/2024-03/Bahr_CS_MediaTile_V1.jpg?itok=TIzECcpb)
Bahr Transportation
Bahr Transportation implemented the cloud-based Descartes Aljex™ transportation management system (TMS), seamlessly integrated with Descartes MacroPoint™ for real-time freight visibility, load tracking, and automated capacity sourcing.
![Mitchell Companies](/sites/default/files/styles/card/public/media/images/2024-03/Mitchell_Companies_Website-Tile-600.jpg?itok=KSPqDbCh)
Mitchell Distributing
This family-founded total beverage distributor and long-standing Anheuser Busch wholesaler replaced its legacy routing solution with Descartes’ strategic and daily route planning and route execution platform for delivery and sales resources.
Featured Videos
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Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
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Brook Reimagines Furniture Rental Through Digital Transformation
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SEL Transforms Operations with Digital Freight Broker Technology from Descartes
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Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
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Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
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Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
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Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
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GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
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Halfords Mobile Expert Offers Customers Dynamic Appointment Self-Scheduling with Descartes
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Swix (Norway) Customer Success
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Stark Group (Sweden) Customer Success
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Iceland Post Customer Success
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Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.