Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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As a leading producer of high end jewellery, Graff Diamonds sources material from throughout the globe. With complex customs-related processes when coordinating shipments from multiple regions, the company required technology to better leverage duty...
Industries
Solutions
U.S. distributor of food service equipment, Edward Don & Company, streamlines their delivery operations with Descartes’ cloud-based route planning and execution solutions, enhancing customer service and realizing substantial bottom line benefits.
Industries
Solutions
With the Descartes solution in place, Marks & Spencer has quicker access to customs-related data. With better information, the company can more rapidly clear cargo through customs as well as enable streamlined communication. Ensuring that procedures...
Industries
Solutions
A Customs Brokerage (ACB) is a high-volume third-party logistics provider (3PL), Non-Vessel Operating Common Carrier(NVOCC) and international freight forwarder. The company was approaching a critical threshold that required added automation in its...
While some systems may have satisfied some of Bosch’s operational requirements, Descartes’ transportation management system (TMS), specifically the Pick, Pack and Ship module, had the best return on investment (ROI).
To quickly and consistently pick the right carrier for shipment, Stryker uses Descartes Advanced Pick, Pack and Ship™ software. The Descartes Transportation Management shipping solution provides accuracy and visibility from the loading dock to the...
Stephenson’s delivery vehicles are dispatched from one of five central hubs in the Greater Toronto Area (GTA). Stephenson’s delivery planning process started with an Excel spreadsheet and evolved over time to a homegrown, manually administered...
Industries
Solutions
With a seasonal peak in the summer months, Schweppes consistently commits to delivers within 48 hours, on the basis of orders received by fax, e-mail, EDI (Electronic Data Interchange) or phone. As soon as an order is put into the system, data is...
Solutions
Java is a food distributor and wholesale dealer that distributes about 39,000 tons of food every year to private and public kitchens in Belgium. Java is number 2 in the foodservice industry in Belgium and manages a product line of 10, 000 customers...
Industries
Solutions
Encore Forwarding, Inc. (EFI) is an international and domestic freight forwarder and U.S. customs broker. The company, which was founded in 1985 and is wholly female owned, specializes in organizing the safe and efficient movement of goods for more...
Industries
Solutions
Founded in 1996 in Yardley, Pennsylvania, Cargo Express, LLC is a transportation logistics solutions provider that specializes in ocean import/export. As part of its day-to-day operations, Cargo Express coordinates intermodal and domestic...
Industries
Solutions
Descartes Re-Seller – Bestrane, implemented Descartes Dock Appointment Scheduling™ together with the Bestranes MobileDock™ solution. The solution armed Westfield Sydney with the ability to provide its tenants with an efficient inbound supply chain...
Since 1953, Federated Customs Brokers has been providing clients around the globe with a complete range of customs and logistics services. These include international and transborder freight forwarding, Canadian and U.S. customs brokerage, expert...
Industries
Solutions
With optimized route planning, real-time visibility and enhanced reporting capabilities, Crate and Barrel’s driver compliance with their delivery schedules now runs around 98%. They were also able to cut their delivery time windows in half - from 4...
Industries
Solutions
DR Power Equipment / Country Home Products Inc. manufactures and markets high-end outdoor power equipment and home and garden accessories under the global DR Power and Neuton brands. Its outbound less-than-truckload (LTL) shipping volumes range from...
Industries
Solutions
Featured Customer Success Stories
![Image of transport truck featuring Yellow Diamond Logistics logo](/sites/default/files/styles/card/public/media/images/2024-06/Yellow_Diamond_CS_MediaTile_V1.jpg?itok=X6u710Ea)
Yellow Diamond Logistics
Yellow Diamond Logistics, a leading TSA-certified third-party logistics (3PL) company, implemented the combined cloud-based solution of Descartes Aljex™ transportation management system (TMS) with Descartes MacroPoint™ for real-time load visibility and AI-driven capacity sourcing.
![Pepin Distributing media tile](/sites/default/files/styles/card/public/media/images/2024-05/Pepin_CS_MediaTile_V1_resized.png?itok=WCQSJ9FU)
Pepin Distributing
Pepin Distributing has transformed its distribution operations in Tampa, FL with Descartes’ route execution and fleet performance management solution. Learn how real-time tracking has provided the transparency needed to drive positive change.
![](/sites/default/files/styles/card/public/inline-content/zim_tile2.jpg?itok=UOdlUjEX)
ZIM Integrated Shipping Services
Read how ocean carrier ZIM is using Descartes to help provide customers with market-leading seaborne transportation and logistics services with a premiere level of service
![Image of hands typing on a laptop featuring the eCard Systems logo.](/sites/default/files/styles/card/public/media/images/2024-04/eCard_CS_MediaTile_V1.png?itok=ACWJ8X_b)
eCard Systems
By leveraging business automation rules in Descartes ShipRush, eCard Systems shaved one and a half hours off its daily processing time by simplifying and accelerating shipping with FedEx One Rate, its preferred carrier service.
![transport truck sitting at a loading doc. The Swick Logistics logo is featured over the truck.](/sites/default/files/styles/card/public/media/images/2024-04/Swick_CS_MediaTile_V1.jpg?itok=rEh2bZ-a)
Swick Logistics
Swick Logistics implemented the cloud-based, user-friendly Descartes Aljex™ transportation management system (TMS) integrated seamlessly with Descartes MacroPoint™ for real-time load tracking and AI-powered capacity sourcing.
![Group of people using American Paper Optics eclipse glasses](/sites/default/files/styles/card/public/media/images/2024-04/4.3.24%20American%20Paper%20Optics%20Logo%20Thumbnail%20Blue%201.png?itok=_bzYRga3)
American Paper Optics
With automated workflows, seamless Shopify integration, and faster, cheaper shipping via the Descartes ShipRush™ multi-carrier shipping solution, American Paper Optics increased the efficiency and productivity of its fulfillment process across multiple sales channels.
![](/sites/default/files/styles/card/public/inline-content/2024_03_web_tile_shipfwd_customer_Success.jpg?itok=Zw1iOr1g)
Ship4wd
Ship4wd is using Descartes Global Price Management™ (Descartes GPM™) to provide customers with time savings and a quicker turnaround of guaranteed price quotes and comparisons.
![Image of a transport truck on a curved road featuring the Bahr Transportation logo](/sites/default/files/styles/card/public/media/images/2024-03/Bahr_CS_MediaTile_V1.jpg?itok=TIzECcpb)
Bahr Transportation
Bahr Transportation implemented the cloud-based Descartes Aljex™ transportation management system (TMS), seamlessly integrated with Descartes MacroPoint™ for real-time freight visibility, load tracking, and automated capacity sourcing.
![Mitchell Companies](/sites/default/files/styles/card/public/media/images/2024-03/Mitchell_Companies_Website-Tile-600.jpg?itok=KSPqDbCh)
Mitchell Distributing
This family-founded total beverage distributor and long-standing Anheuser Busch wholesaler replaced its legacy routing solution with Descartes’ strategic and daily route planning and route execution platform for delivery and sales resources.
Featured Videos
![](https://play.vidyard.com/mFehtUEckAAtNZfgcsoFgZ.jpg)
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
![](https://play.vidyard.com/B64fq1C32FkgWZ5PFz8gDE.jpg)
Tomlinson Taps into Telematics to Enhance Business Performance
![](https://play.vidyard.com/7PndMTWdVjVVPqB6cpY569.jpg)
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
![](https://play.vidyard.com/7XcAWuw91UqzTmv7hZE6eM.jpg)
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
![](https://play.vidyard.com/LShpEeyfd9UsC6bjCYBW4N.jpg)
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
![](https://play.vidyard.com/aEiMut2i8k7rp3NjNPWonh.jpg)
Brook Reimagines Furniture Rental Through Digital Transformation
![](https://play.vidyard.com/wFjjzdz1JrbkykAFA5RtQq.jpg)
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
![](https://play.vidyard.com/1fv2MCbRC4wQhBqht4FKyW.jpg)
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
![](https://play.vidyard.com/St2MgPFG6uEzDzZPs7FrVm.jpg)
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
![](https://play.vidyard.com/HKRdcqztFHaF1aLJUK47Sx.jpg)
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
![](https://play.vidyard.com/3eggQNBd4SkyRahaVTqfqL.jpg)
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
![](https://play.vidyard.com/abmQLwdewHKzdmhqSnxoQ6.jpg)
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
![](https://play.vidyard.com/GiG64RkNsXFgs8Tq5dqUKr.jpg)
Halfords Mobile Expert Offers Customers Dynamic Appointment Self-Scheduling with Descartes
![](https://play.vidyard.com/cZpEqXj4u9NPjeHKHBan6y.jpg)
Swix (Norway) Customer Success
![](https://play.vidyard.com/CBgefwVP2Wfkx1UXyczJYd.jpg)
Stark Group (Sweden) Customer Success
![](https://play.vidyard.com/KBjvNio2qKnhLnCGqQTNGF.jpg)
Iceland Post Customer Success
![](https://play.vidyard.com/4GaauYYbDeUJts2Uy8B14q.jpg)
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.