The rapid global expansion that low-cost airline Norwegian has experienced is requiring the company to better engage with the wider air cargo community that can benefit from the bellyhold capacity in its expanding 787 Dreamliner fleet. To facilitate this higher level of engagement, Norwegian is using Descartes’ cloud-based Global Air Messaging Gateway solution to help standardize and automate electronic air cargo communication. The solution will also raise greater awareness of Norwegian Cargo’s capabilities and will ensure that its freight forwarder customers, potential clients and other trading partners have an effective cargo communications platform to support continued growth.

Why Descartes for Air Cargo Communication?

For over 20 years, Descartes has helped carriers across the globe replace slow, paper-based practices with more efficient electronic ones, and remains committed to advancing solutions to further automate and improve communications in the air cargo industry. In an industry characterized by slim margins yet a constant need to innovate, Descartes has an extensive range of technology solutions that can help carriers reduce costs and take customer service to new heights. The solutions can be rapidly deployed on the Descartes Global Logistics Network™ (Descartes GLN™) to shorten the time to benefits.

Air Cargo Communications Platform Provides Value-Added Services to Air Carriers and Supply Chain Partners

Descartes' Global Air Messaging Gateway helps carriers automate connectivity to trading partners, monitor shipment status in real-time, and communicate timely status updates to both forwarders and consignees. The solution uses Descartes' cloud-based Global Logistics Network™ (Descartes GLN™), an industry leading solution for multimodal, real-time electronic data exchange. The Descartes GLN also contains a wide array of value-added logistics services that span the entire shipment management process from contract management to cargo bookings, shipment tracking, and security and trade compliance filings, and more.


To learn more about Norwegian, visit www.norwegian.com/uk.

Read more about Descartes’ end-to-end shipment management solutions for the air cargo industry and the Descartes GLN.

Written by Jan Markill

Sales Director Europe, Middle East & Africa at Descartes