2024 Home Delivery Sustainability: The Environmentally Conscious Consumer Under Pressure


Descartes’ 3rd Annual Home Delivery Sustainability Study.

Dive into the research results


Ecommerce Grows Amid Uncertainty: How Are Environmental Concerns Shaping Consumer Choices?

Descartes' 3rd Annual Home Delivery Sustainability Study, conducted in partnership with SAPIO Research, surveyed 8,000 consumers across the U.S., Canada, and Europe to explore the impact of sustainability on ecommerce and home delivery in 2024.

Research Study Overview:

Key findings from the study show that 57% of consumers are interested in sustainable delivery options, and 99% are willing to reduce their environmental impact. However, 34% are less willing to pay extra for green delivery due to financial pressures, and 37% value both convenience and sustainability equally. This report explores how environmental concerns influence consumer behavior, the effects of inflation on willingness to pay for green options, and how retailers can balance sustainability with cost-efficiency. Learn how eco-friendly delivery can benefit your business and the planet.

Key takeaways from the research

are open to doing more to reduce their environmental impact

felt their willingness to pay more for sustainable delivery was impacted by the economy

believe convenience and environmental impact are equally important

18-34-year-olds reduced online shopping this year due to environmental concerns

Turn Sustainable Delivery into Your Competitive Advantage

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