Customer Success Story: American Airlines

Vicente Herrera, Manager, Cargo Compliance from American Airlines, explains how Descartes Global Security Filing™ (Descartes GSF™) solution is helping the airline keep pace with regulatory change with Descartes’ best-in-class technology.

“The partnership with Descartes has been great. Descartes offers a high-quality product for us on the air cargo side of the industry. We have a partnership and collaboration to better comply with regulations. As you know, every government mandate and customs regulation requires planning, training, and a full understanding of what the policy requires versus the execution.”

“From a regulatory and statutory perspective as well as from a technical perspective, there are many new implementations coming from different countries,” Vicente explains. Countries worldwide have been deploying advanced security filing requirements in increasing numbers. The regulations call for data to be submitted to customs authorities prior to the arrival of goods in a given country.

This means that companies, such as American Airlines, need to have solutions in place to collect, validate, and transmit the required data to ensure compliance and speed the movement of freight.

Vicente also dives into how enforcement is increasing for those advanced security filing regulations already in place, “The countries that have already implemented security filing measures are strengthening security. Supply chains need to adapt, understand what those enhanced requirements are, and implement measures, policies, and training in the least possible time, and that's why we partner with Descartes.”

Descartes is an industry leading technology provider that helps companies including American Airlines comply with advanced security filing requirements.

With many countries adopting similar regulations worldwide to screen shipments before they arrive, businesses can add-on new modules as they expand. Descartes offers a wide range of solutions to comply with the latest security filing mandates.

Descartes cloud-based solutions are rapid to deploy, user-friendly, and help customers cost-effectively keep pace with regulatory changes affecting international trade. “Besides being a good partner, Descartes has a team of experts pertaining to customs and that's why we continue this partnership today.”

As a leading global airline, American Airlines offers thousands of flights per day to more than 350 destinations in more than 60 countries. The airline is a founding member of the oneworld® alliance, whose members serve more than 900 destinations around the globe. Shares of American Airlines Group Inc. trade on Nasdaq under the ticker symbol AAL.

Learn more about what’s happening at American by visiting news.aa.com and connect with American @AmericanAir and at Facebook.com/AmericanAirlines. To Care for People on Life’s Journey®.