As a nationwide distributor of food service equipment and supplies, Edward Don & Company has undergone a remarkable transformation by streamlining their delivery operations through Descartes' innovative cloud-based route planning, optimization, and dispatch solutions.
Gone are the days of disjointed technology systems scattered across different locations. Edward Don's quest for efficiency led them to embrace Descartes' solution, which seamlessly consolidated their order-to-delivery processes across six full-service distribution centers. This bold move has empowered them to navigate the intricate dance of delivering an unparalleled selection of over 50,000 items with precision and finesse.
Edward Don & Company's Transformative Results
By implementing Descartes’ solutions, the company saved $100,000 in the very first year. This was made possible by:
- trimming down fleet miles
- optimizing fuel usage
- improving driver efficiency.
With a fleet of over 100 distinctively colored "red and yellows," these changes have translated into a breakthrough in customer service excellence.
How Industry Suppliers Can Elevate Their Own Delivery Fulfillment:
Consolidate Delivery Operations
Descartes' cloud-based solution is the magic wand that makes manual and paper-based route planning practices disappear. This not only streamlines operations but also minimizes human errors and helps to ensure precise performance.
Real-Time Optimization
Edward Don has unlocked the power of advanced technology, enabling them to optimize both static and dynamic routes in real time. This means that business rules, delivery assets, and customer requirements are all factored in.
Mobile Solution Integration
In today's fast-paced world, being on the go is the norm. Descartes' route planning software is tailored for operations management on the move. With features like GPS tracking, planned versus actual performance monitoring, and electronic capture of proof-of-delivery (POD) information, Edward Don & Company has ensured their deliveries are always in sync with customer demand.
INDUSTRY WHITE PAPER
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Conclusion
Edward Don's success story is a testament to the transformative power of technology in the realm of delivery fulfillment. By embracing Descartes' innovative solutions, they've not only reduced their costs but have also elevated their customer service to new heights.
Learn how Descartes’ solutions can help optimize your fleet’s performance. You can also speak to one of our solution experts for additional insights and guidance. We look forward to hearing from you.
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