Nynas Optimizes Complex Communications Using Descartes' Transportation Management System

Nynas AB, a world-leading manufacturer and supplier of specialty oil products and services, is using Descartes’ cloud-based transportation management system (TMS) to automate communications throughout the customer order lifecycle. The solution is used to communicate with carriers, freight forwarders, customs agents, independent inspectors and its main storage hub to support the types of shipments they deliver across Europe.

"We already rely on Descartes’ customs filing solution to automate compliance processes and wanted to build on this success in our transportation operations, as many stakeholders are rapidly moving from paper to digital transportation processes. Using Descartes’ TMS, we’ve seen an immediate 20% reduction in order revisions through better quality data and less manual work."

Rogier van Hoof, Senior Lead Business Processes at Nynas

"Where we traditionally relied on emails, phone calls and PDF documents to communicate any change in order data to multiple parties, the solution has eliminated tedious manual tasks in favor of direct and synchronized communication with the systems of our outside partners. In addition, our customers now have an easy-to-access overview of order details and shipment status.”, said Rogier van Hoof, Senior Lead Business Processes at Nynas.

Part of Descartes transportation management solution suite, Descartes’ cloud-based TMS helps companies of all sizes automate transportation processes and reduce transportation-related costs. Using the system, businesses have a single platform for entering customer order data, managing orders through the shipping process (e.g., managing changes to pick-up dates, product types, product quantities) and automating communications with external supply chain participants from the time customers place their orders to the time they are invoiced for shipments.

By eliminating manual steps to communicate with multiple systems and transportation partners, businesses reduce the risk of inaccurate data, increase productivity and accelerate the movement of goods to customers.

Nynas provides solutions for the transition to a sustainable society. We offer bitumen and naphthenic specialty products for applications that touch people’s lives every day, for example in electrification and road infrastructure. Our core competence is to upgrade heavy molecules into high performance, long-lasting specialty products. We operate in an international market with a strong focus on Europe, working closely with customers to create solutions to meet challenges and capture opportunities in the transition to a sustainable society.