WATERLOO, Ontario, March 30, 2016 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Wayfair Inc., one of the world's largest online destinations for home furnishings and décor, is expanding its deployment of Descartes' home delivery solution to automate delivery appointment scheduling, route planning, route execution and proof-of-delivery processes.
"As a growing online business, our success has been driven by excellence and innovation in merchandising, marketing, supply chain, and the related technology that helps power these facets of our business," said Mary Kaufman, Senior Director, Transportation Systems, Wayfair. "Descartes' home delivery solution assists us in enhancing the customer's experience from purchase through to final delivery while optimizing the use of our delivery resources. Our successful pilot implementation convinced us to expand our Descartes-based advanced home delivery service to other large metro areas in the U.S."
Descartes' home delivery solution helps retailers grow revenue, increase margins and provide a differentiated customer service experience. The cloud or on premise-based solution enables retailers to offer customers flexible and tighter time-window choices that can maximize delivery convenience for customers, increase revenue through premium delivery services, reduce logistics costs and capture critical delivery information.
The solution features dynamic appointment booking, advanced optimization and integrated mobile technology. Its comprehensive capabilities address the entire delivery lifecycle from delivery appointment scheduling, delivery route planning and execution, real-time GPS-based mobile solutions for route management and proof-of-delivery, and automated pre- and post-delivery notification services. Built on an enterprise class, web-based architecture, Descartes' home delivery solution also connects and synchronizes internal and/or third-parties involved in the delivery process.
"Descartes is pleased to help an ecommerce leader, like Wayfair, enhance its customer experience and maximize the productivity of its delivery operations," said Andrew Roszko, Senior Vice President of Sales at Descartes. "As the growth of ecommerce continues to reshape supply chains, Descartes' home delivery solution can help retailers offer customers more delivery and value-added service options, gain greater control over delivery execution, and ultimately help to ensure a positive delivery experience to foster greater brand loyalty."
About Descartes
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Customers use our modular, cloud-based solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world's largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com.
Cautionary Statement Regarding Forward-Looking Statements
This release contains forward-looking information within the meaning of applicable securities laws ("forward-looking statements") that relate to Descartes' solution offering and potential benefits derived therefrom; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled, "Certain Factors That May Affect Future Results" in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities commissions across Canada including Descartes most recently filed management's discussion and analysis. If any such risks actually occur, they could materially adversely affect our business, financial condition or results of operations. In that case, the trading price of our common shares could decline, perhaps materially. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Forward-looking statements are provided for the purpose of providing information about management's current expectations and plans relating to the future. Readers are cautioned that such information may not be appropriate for other purposes. We do not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.
Global Media Contact
Mavi Silveira
Tel: +1(800) 419-8495 ext. 202416
msilveira@descartes.com
Success Story
Wayfair
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INDUSTRY WHITE PAPER
Home Delivery Best Practices
The ultimate delivery strategy is to use delivery information and capability to measurably improve the customer experience in some meaningful way that creates competitive differentiation. It is the combination of capability and information around the delivery that allows the customer to do something that enhances their business or experience. Download the eBook to learn more.
SOLUTION HIGHLIGHT
Delivery Appointment Scheduling
Creating a highly differentiated customer experience with the industry’s most advanced delivery appointment booking solution