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Gain better insight into Descartes solutions and the logistics and supply chain best practices that produce meaningful results.
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In June 2023, U.S. container import volumes decreased slightly compared to May 2023. Although the decline was not as much as in previous years, volumes were higher than pre-pandemic 2019. Port transit times decreased to the lowest levels since...
Last-minute cancellations and failed appointments throw a wrench in the works of your field operations. To start with, your business will need to cover the cost of drivers and technicians who are at a loose end, without time to be reassigned to...
Solutions
Today’s customers expect to view the status of their shipments on-demand. They also want to know if a shipment has cleared customs, its security filing status, or if a shipment is at risk of a delay. Descartes Customer Visibility for LSPs provides on...
Industries
Solutions
In June 2023, U.S. container import volumes decreased slightly compared to May 2023. Although the decline was not as much as in previous years, volumes were higher than pre-pandemic 2019. Port transit times decreased to the lowest levels since...
Are you using NetSuite’s enterprise resource planning system (ERP) for your business and need to find the best warehouse management system for NetSuite? This WMS buyer’s guide will answer sixteen of the most frequently asked questions we encounter...
Solutions
Order tracking is the cornerstone of an effective last mile customer engagement strategy. Repurposing order details and geolocation data can add value to your service and empower customers throughout the order lifecycle.
Solutions
Final mile tracking is more than a customer experience tactic. Real-time visibility helps to increase first-time access, minimize fuel costs and reduce calls to the contact center.
Solutions
The top five reasons real-time communication is important to customers, plus how to meet customer expectations without overhauling your tech stack.
Solutions
To get the customer satisfaction and ROI you’re hoping for, your customers need to be engaged in every step of the process before, during, and after service.
Solutions
E-commerce giants, food delivery apps, and ride-hailing services have raised the bar for the end-to-end customer experience. Now, customers expect nothing less than the transparency and control that come with features like real-time order tracking...
Solutions
In the typical logistics software stack, the concept of the customer has historically been neglected. Systems are built to deal with “jobs,” “orders,” and productivity - while the person at the end of the chain is overlooked. Customer engagement is a...
Solutions
As retailers learn more about delivery personas, they need to understand how the geographic location of consumers changes their ecommerce buying and home delivery preferences. We evaluated the results of Descartes’ second annual ecommerce and home...
Solutions
You want to build an integrated technology stack for your ecommerce business, and you need to know the best way to get started. With so many different software options on the market today, deciding which programs belong in your technology stack, let...
Solutions
Ecommerce business leaders that struggle with accurate, on-time order fulfillment benefit from ecommerce software. Designed to streamline every step of the process, from shopping cart to order fulfillment to timely delivery of each order, integrated...
Solutions
Choosing a technology stack for your ecommerce business starts with understanding which combination of integrated software is best suited to your business type. To avoid overkill and technology overwhelm, choose a tech stack journey to help you...
As an ecommerce business leader, you are responsible for solving a variety of problems to keep your business running smoothly. Technology solutions can help, but how do you know which type of technology solves each unique business problem? Here is a...
Solutions
Every good ecommerce business leader wants to prevent mistakes and delays in order fulfillment. However, many struggle to keep promises to their customers. When it comes to fast and accurate ecommerce fulfillment, technology can help, but with...
Solutions
U.S. imports from China have been the subject of media attention since the previous U.S. administration announced tariffs in 2017 and have heightened as tensions between the two countries increased and the pandemic progressed. Many companies have...
Solutions
Ready to transition to a robust denied party screening software? Fully understand what goes into the cost of a solution with our pricing guide.
In May 2023, U.S. container import volumes increased over April 2023 due to a rise in imports from China and Vietnam; May volumes also kept pace with pre-pandemic 2019 volumes. Port transit times increased, returning to early 2023 levels. The West...
Featured Resources
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Logistics: Best Practices For Optimizing The Last Mile
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