Knowledge Center
Gain better insight into Descartes solutions and the logistics and supply chain best practices that produce meaningful results.
Chips Go Here
MODE Global, one of the world’s leading logistics companies, is using Descartes Advanced Ocean Tracking™ (Descartes AoT™) to boost operational efficiency and provide customers with rich ocean status updates throughout the shipment journey. “Early on...
Hemi responded to the request of DIY chain Intergamma to have the orders processed via EDI, specifically for the small orders they place with HEMI.
Industries
Solutions
Reducing Costs, Managing Rates, and Enabling Customers to Book and Quote On-demand with Descartes. AMC Transportation is a licensed Ocean Transportation Intermediary (OTI) and Non-vessel Operating Common Carrier (NVOCC) that specializes in a broad...
Solutions
USCutter Digitizes its business by optimizing the ecommerce fulfillment process with the help of Descartes Peoplevox. Learn about how going paperless increased productivity.
Industries
Solutions
Outsourcing of the EDI communication services allows Florin AG to focus on the content and execution of the processes instead of on the technical connection to the different EDI partners.
Industries
Solutions
Automating Workflow & Achieving World-class Customer Service with Descartes. Northpoint Logistics, an international freight forwarder headquartered in Kansas City, is using Descartes Forwarder Back-office Solution to automate processes, meet evolving...
When Ditzler chose Descartes STEPcom's EDI Services, the good existing cooperation between the implementation partner and Descartes STEPcom in various EDI projects was decisive.
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Solutions
Learn how Lipsey Logistics transformed their freight operations using Descartes MacroPoint’s freight visibility platform and increased carrier compliance by 20%.
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Solutions
Read our case study and discover how EVBox upgraded their compliance using Descartes Visual Compliance
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Solutions
"In collaboration with Descartes, we developed our EDI system several years ago, and it is important that we continue to update it so that it remains future-proof. For us, EDI is part of our digital transformation.” - Fred Hooft, Manager...
Industries
Solutions
Marine Services International, Inc. (MSI) is an international freight forwarder and Non-Vessel Operating Common Carrier (NVOCC) based out of the Cleveland, Ohio freight hub. The company has been using Descartes to manage warehouse operations, analyze...
Industries
Solutions
Learn how the local authority increased first-time access, reduced follow up phone calls, and streamlined the feedback process around repair appointments.
Industries
Solutions
The solution gives Autoglass the power to trigger SMS messages to customers, updating them on the ETA of their technician.
Industries
Solutions
Watford rolled out real-time operative tracking, allowing a faster and more flexible repairs process for both residents and repairs professionals.
Solutions
Learn how Fairhive Homes provides “On My Way” messaging, real-time tracking and feedback to improve customer experience.
Industries
Solutions
Learn how Halo improved the collection and delivery process by increasing transparency.
Industries
Solutions
Learn how Welsh Water keeps customers informed when their operative is on the way - with the added benefit of reducing customer calls to the support centre.
Industries
Solutions
Learn how Paradigm residents benefit from real-time reminders and tracking, resulting in fewer missed appointments.
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Solutions
Learn how Ogi provides customers with automated communications, technician tracking and real-time feedback around installation appointments.
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Solutions
HSS Hire used customer engagement technology to digitise the customer experience, increase efficiency, and better manage feedback.
Featured Resources
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Food & Beverage Industry - Supply Chain Resource Center
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Fuel & Labor Cost Savings through Next Generation Fleet Management System Best Practices
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Home Delivery Resource Center
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Air Cargo Advance Screening (ACAS) Resource Center
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Logistics: Best Practices For Optimizing The Last Mile
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Building Material Supply, Electrical, HVAC and Plumbing Supply and Service Resource Center