Parcel and Postal Technology International covers key findings from Descartes’ consumer sentiment research on ecommerce home delivery, including that 67% of consumers surveyed experienced delivery issues and that 68% of those affected took action translating into negative consequences for the retailer or delivery company.
Parcel and Postal Technology International: More than two thirds of consumers still face delivery problems, Descartes Systems Group research finds
Posted Apr 10, 2023