Multichannel Merchant shares insights from Descartes’ Chris Jones on how retailers can generate growth by focusing on delivery segmentation as a differentiation strategy, crafting customer delivery personas to inform their last mile deliveries.
gCaptain examines key global shipping metrics and their impact on U.S. ports from Descartes’ November report, including a drop in U.S. container import volumes from China and delays at top East and West Coast ports.
Ground Handling International shares insights from Descartes’ Frank Hung on how technology can support ULD Care’s call for an industry-wide IT platform to better track and manage ULD assets, which would lead to greater accountability for all air cargo stakeholders.
FreightWaves examines key global shipping metrics and their impact on U.S. ports, including flat U.S. import volumes in October and delays at top East and West Coast ports as reported by Descartes.
Trucking Info spotlights C.H. Robinson’s use of Descartes MacroPoint to help carriers in the company’s North American freight network deliver important information on their shipments.
SupplyChainBrain shares insights from Descartes’ Ken Wood and Chris Jones on the reach of digitization in logistics, which goes beyond automation to foundational business transformation—thanks to innovative technologies that are changing how customers are engaged, enhancing the productivity of knowledge workers, and providing insight into sustainability performance and other critical aspects of the business.
Total Retail shares insights from Descartes’ Johannes Panzer on how last mile delivery has become a trigger point for defining the customer experience—and how consumers are taking action against retailers with mediocre performance in home delivery.
The Food Institute speaks to Descartes’ Chris Jones about consumers growing interest in sustainability for grocery deliveries as well as strategies for an environmentally friendly home delivery program based on delivery personas.
Logistics Viewpoints shares insights from Descartes’ Chris Jones on the opportunity for retailers to gain a competitive advantage and add to the bottom line by harnessing growing consumer interest in sustainability with environmentally friendly home delivery strategies.
eSeller365 shares insights from Descartes’ Johannes Panzer on the challenges and opportunities for small businesses to succeed during the 2022 holiday season.