Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Content Types
Solutions
Industries
Chips Go Here
Watford rolled out real-time operative tracking, allowing a faster and more flexible repairs process for both residents and repairs professionals.
Solutions
Learn how Fairhive Homes provides “On My Way” messaging, real-time tracking and feedback to improve customer experience.
Industries
Solutions
Learn how Halo improved the collection and delivery process by increasing transparency.
Industries
Solutions
Learn how Welsh Water keeps customers informed when their operative is on the way - with the added benefit of reducing customer calls to the support centre.
Industries
Solutions
Learn how Paradigm residents benefit from real-time reminders and tracking, resulting in fewer missed appointments.
Industries
Solutions
Learn how Ogi provides customers with automated communications, technician tracking and real-time feedback around installation appointments.
Industries
Solutions
HSS Hire used customer engagement technology to digitise the customer experience, increase efficiency, and better manage feedback.
JK International is pleased to have made the move to Descartes since the solution is intuitive, the functionality is comprehensive, and Descartes' staff responsive to our inquiries.
Industries
Solutions
Valora, die Schweizer Gruppe mit einem umfassenden Foodvenience-Angebot, setzt seit über 20 Jahren auf den elektronischen Austausch von Geschäftsdokumenten (EDI - Electronic Data Interchange). Ein funktionierender EDI-Datenaustausch ist für Valora...
Industries
Solutions
Valora fait confiance aux services de Descartes STEPcom depuis plus de 20 ans et s'appuie depuis plus de 10 ans sur la solution d'externalisation « EDI Service Center ». De plus, Descartes STEPcom assiste Valora dans le traitement EDI avec les...
Industries
Solutions
Valora relies on Descartes' EDI for fast and error-free processing through the various Procure-to-Pay process stages in a wide variety of product groups through to automated invoice processing and connection to the central SAP system.
Industries
Solutions
Valora, de Zwitserse groep met een uitgebreid foodvenience-assortiment, vertrouwt al meer dan 20 jaar op de elektronische uitwisseling van zakelijke documenten (EDI - Electronic Data Interchange). Een goed functionerende EDI-gegevensuitwisseling is...
Industries
Solutions
Learn how Fairmount Tire is leveraging Descartes’ last mile delivery solution to get tires out faster and offer B2B customers a seamless experience.
Industries
Solutions
For B2B and B2C companies alike, delivery is becoming a competitive differentiator and a key driver of customer experience. Everything can go perfect on the front end of the sales process, but a poor delivery experience (e.g., late, missed, damaged)...
Automating Freight Forwarding Processes to Move Cargo More Efficiently. Speed Global Services (SGS) is a growing freight forwarder and customs broker committed to offering personal and customized shipping experience to its customer base. Over the...
Learn how JOELLE was able to increase productivity, tighten inventory control, and optimize the customer experience. With the help of Peoplevox & ShipRush, JOELLE continues to grow.
Industries
Solutions
Bereits 2007 verschickte der Mattenhersteller Gebufa die ersten Nachrichten per EDI (Electronic Data Interchange). Auch heute noch verlässt sich das Unternehmen auf EDI von Descartes, um einen reibungslosen Ablauf der täglichen Auftragsabwicklung zu...
Industries
Solutions
En 2007, Gebufa, producteur de tapis, envoyait déjà les premiers messages via EDI (Electronic Data Interchange). Aujourd'hui, l'entreprise s'appuie toujours sur l'EDI de Descartes pour assurer le bon déroulement de l'exécution quotidienne de ses...
Industries
Solutions
Gebufa, a producer of mats, first began using EDI (Electronic Data Interchange) in 2007. Today, the company still relies on EDI from Descartes to keep its day-to-day order fulfillment running smoothly.
Industries
Solutions
Gebufa kiest al sinds 2007 voor EDI voor de automatisering van B2B Messaging.
Industries
Solutions
Featured Customer Success Stories
Aroma Retail
Aroma Retail, a leading environmental scenting company, streamlined and scaled ecommerce shipping workflows using the cloud-based Descartes XPS™ multi-carrier parcel shipping solution.
Blue Sky Distribution
Blue Sky integrated Descartes’ cloud-based WMS software for mobile barcode-based picking and packing, ecommerce shipping solution, and delivery management with electronic proof of delivery.
Sony Electronics
Sony replaced its third-party compliance system with Descartes’ cloud-based classification and compliance solution. By automating and streamlining its import classification process, Sony reduced costs, saved time and labor, and enhanced compliance and accuracy.
ConstructConnect
ConstructConnect replaced its existing denied party screening solution with Descartes Visual Compliance™ to simplify its sanctioned party due diligence process in line with best practices, while mitigating compliance risk across its extensive user network.
State & Liberty Clothing Company
State & Liberty, an omnichannel distributor of men’s athletic-fit apparel, replaced inefficient, error-prone manual fulfillment practices with the Descartes Peoplevox™ ecommerce warehouse management solution (WMS) integrated with the Descartes ShipRush™ multi-carrier ecommerce parcel shipping solution.
Rea Magnet Wire
Rea Magnet Wire, one of the world’s leading suppliers of magnet wire and nonferrous metals, replaced manual transportation management practices with the cloud-based, shipper-focused Descartes Transportation Manager™ solution and the Descartes MacroPoint™ freight visibility solution.
Yellow Diamond Logistics
Yellow Diamond Logistics, a leading TSA-certified third-party logistics (3PL) company, implemented the combined cloud-based solution of Descartes Aljex™ transportation management system (TMS) with Descartes MacroPoint™ for real-time load visibility and AI-driven capacity sourcing.
Pepin Distributing
Pepin Distributing has transformed its distribution operations in Tampa, FL with Descartes’ route execution and fleet performance management solution. Learn how real-time tracking has provided the transparency needed to drive positive change.
ZIM Integrated Shipping Services
Read how ocean carrier ZIM is using Descartes to help provide customers with market-leading seaborne transportation and logistics services with a premiere level of service
Featured Videos
BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
Tomlinson Taps into Telematics to Enhance Business Performance
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
Brook Reimagines Furniture Rental Through Digital Transformation
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Halfords Mobile Expert Offers Customers Dynamic Appointment Self-Scheduling with Descartes
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.