Customer
Success


Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.

Content Types

Solutions

Industries

Transportation Management

Featured Customer Success Stories


Lufthansa Technik

Read how Lufthsansa Technik is Enhancing Visibility & Automating Processes with Descartes QuestaWeb™
Bottles on a conveyor belt. The Princeton TMX logo is displayed in the bottom left of the image.
Princeton TMX

A leading beverage producer replaced manual transportation management practices with Princeton TMX's cloud-based TMS and Descartes MacroPoint™ supply chain visibility platform.
Photo of port. Wallenius Wilhelmsen Logo is in foreground.
Wallenius Wilhelmsen

Read how Wallenius Wilhelmsen is using Descartes to ensure compliance with regulations such as ICS2 and to keep pace with change
ONE Uses Descartes to Keep Pace with Customs Regulations Such as ICS2
Ocean Network Express (ONE)

Read how Descartes Global Security Filing™ (Descartes GSF™) solution is helping Ocean Network Express meet regulatory requirements with our innovative compliance solutions.
Cabot Creamery logo with cheese tray representing parcel shipping for perishable goods
Cabot Creamery

Cabot Creamery cut operational costs and simplified the parcel shipping process for perishable and non-perishable goods. See how this dairy cooperative leveraged Descartes XPS shipping software. 
Image of a person sitting at a desk analyzing data on a computer monitor. The Freight Tec logo is overlayed in the bottom left corner.
Freight Tec

Utah-based Freight Tec, relies on the cloud-based, user-friendly Descartes Aljex™ transportation management system (TMS) to manage its large community of broker agents. The company also uses Descartes MacroPoint™, integrated seamlessly with Descartes Aljex, for real-time freight tracking, as well as the Descartes MyCarrierPortal service to combat fraud.
American Airlines Complying with Advanced Security Filing Regulations with Descartes
American Airlines

American Airlines is complying with expanding advanced security filing requirements using Descartes
Descartes helps The AGL Group improve efficiency, reduce labor, minimize invoicing discrepancies, and boost customer satisfaction.
The AGL Group

The AGL Group Is Reducing Labor By 17% and Decreasing Invoice Discrepancies By 14% Using Descartes
BW Retail logo and warehouse with advanced ecommerce order fulfillment from Descartes WMS and shipping software
BW Retail Solutions

BW Retail Solutions increased labor efficiency 45%-60% and quadrupled order throughput using Descartes’ ecommerce WMS and parcel shipping solution to fulfill 1M+ orders annually. 

Featured Videos


Arrive Logistics: Reliable Connectivity, Lower Costs & Real-time Collaboration with Descartes
BW Retail Solutions: Growing the Brand with Next Level Ecommerce Fulfillment
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
Tomlinson Taps into Telematics to Enhance Business Performance
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?

Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners

Fairmount Tire Digitizes B2B Ecommerce Delivery Operations

Brook Reimagines Furniture Rental Through Digital Transformation

SEL Transforms Operations with Digital Freight Broker Technology from Descartes

Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow

Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS

Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™

Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes

GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™

Swix (Norway) Customer Success

Stark Group (Sweden) Customer Success

Iceland Post Customer Success

Wehkamp (The Netherlands) Customer Success

Descartes Customers in the News


Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.