Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
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Norwegian, a low-cost airline experiencing rapid global expansion, is using Descartes' cloud-based Global Air Messaging Gateway solution to help standardize and automate electronic air cargo communication with its customer base of freight forwarders...
Iceland Post, the national postal service for Iceland, has deployed the Descartes route planning solution to help it successfully transition to a parcel delivery company in response to the country’s ecommerce growth. With Descartes’ strategic route...
Coyote Logistics, a UPS Company based in Chicago, provides truckload, less-than-truckload, intermodal brokerage services and transportation management services to a wide range of businesses worldwide. Coyote is using the Descartes MacroPoint cloud...
Descartes has successfully integrated air and ocean transportation freight messaging and customs declaration filing with SAP® Transportation Management (SAP TM). The integrated solution gives customers using the SAP TM application access to the...
The Port of Antwerp, the largest port area in the world, has renewed its use of the Descartes Global Network™ (Descartes GLN™) for business-to-business electronic communication services to help accelerate the movement of goods across borders. The...
Rotech Healthcare, a leading U.S. provider of home medical equipment, as well as respiratory and sleep apnea treatment, is automating the planning, dispatch and data collection processes for its nationwide delivery fleet using Descartes' cloud-based...
Air carrier Silk Way West Airlines, part of the Azerbaijan-based Silk Way Group, is using Descartes' cloud-based Global Air Messaging to streamline operations by automating air cargo communication processes such as the electronic air waybill (eAWB)...
John S. James Co., a leading freight forwarder and customs house broker, is using Descartes' custom house broker solution to ensure it’s ready to meet the U.S. Customs and Border Protection’s (CBP) new Automated Commercial Environment (ACE)...
Wayfair, Inc., one of the world's largest online destinations for home furnishings and décor, is implementing Descartes’ marketing-leading home delivery solution to enhance its customers’ end-to-end experience while optimizing the use of the company...
Bring Cargo U.K., a transport and logistics supplier, is using Descartes e-Customs TM to help ensure its customers’ goods flow seamlessly by complying with the European Union's (EU) new Union Customs Code (UCC) legislation effective May 1, 2016. The...
Thompson Ahern International, a leading Canadian customs broker and freight forwarder, is expanding its use of Descartes' customs solution to help comply with the Canada Border Services Agency (CBSA) eManifest initiative for freight forwarders. The...
SRS Distribution, a leading U.S. roofing distributor, is using two Descartes solutions to reduce errors and simplify compliance with U.S. Department of Transportation regulations. Descartes Telematics & Compliance™ automates driver hours of service...
Emerald Performance Materials, a specialty chemicals producer for food and industrial applications, is using the Descartes MK Dynamic Screening™ solution to proactively screen global customers, trading partners and the full range of participants in...
ChannelPorts, the leading neutral customs clearance agent in the U.K. with a facility serving the Eurotunnel and Port of Dover, is using the Descartes e-Customs™ and Descartes Pentant™ solutions to increase the speed and improve the visibility of its...
Lancaster Farm Fresh Organics’ mission is to deliver high-quality produce, within 24 hours of being picked, to wholesale markets and community supported agriculture members. Using the Descartes Route Planner™ On-demand solution, they have shifted...
Ingram Micro, a leader and innovator in supply chain services and global technology, will be extending its use of Descartes' denied party screening solution to help ensure global trade compliance for expanding operations in Europe. The company, a...
Sonepar, a leading global distributor of electrical products and services, announced that Technische Unie, its Dutch subsidiary, is using Descartes' integrated routing and mobile solution to improve delivery operations. With Descartes Route Planner™...
Steelcase Inc., a leading global provider of architecture, furniture and technology products and services, is focused on surpassing customer expectations for exceptional service. To this end, the company implemented the Descartes MacroPoint™ freight...
Nippon Cargo Airlines (NCA) is the sole cargo airline company in Japan, servicing an extensive network across Asia, America and Europe. With the U.S. Customs and Border Protection (CBP) and Transportation Security Commission (TSA) now requiring Air...
MASKWORLD is Germany’s leading online retailer of costumes and disguises. To meet the demands of surging shipment volumes during seasonal peaks, the omnichannel distributor implemented the scalable, automated Descartes pixi* Warehouse Management...
Featured Customer Success Stories
Aroma Retail
Aroma Retail, a leading environmental scenting company, streamlined and scaled ecommerce shipping workflows using the cloud-based Descartes XPS™ multi-carrier parcel shipping solution.
Blue Sky Distribution
Blue Sky integrated Descartes’ cloud-based WMS software for mobile barcode-based picking and packing, ecommerce shipping solution, and delivery management with electronic proof of delivery.
Sony Electronics
Sony replaced its third-party compliance system with Descartes’ cloud-based classification and compliance solution. By automating and streamlining its import classification process, Sony reduced costs, saved time and labor, and enhanced compliance and accuracy.
ConstructConnect
ConstructConnect replaced its existing denied party screening solution with Descartes Visual Compliance™ to simplify its sanctioned party due diligence process in line with best practices, while mitigating compliance risk across its extensive user network.
State & Liberty Clothing Company
State & Liberty, an omnichannel distributor of men’s athletic-fit apparel, replaced inefficient, error-prone manual fulfillment practices with the Descartes Peoplevox™ ecommerce warehouse management solution (WMS) integrated with the Descartes ShipRush™ multi-carrier ecommerce parcel shipping solution.
Rea Magnet Wire
Rea Magnet Wire, one of the world’s leading suppliers of magnet wire and nonferrous metals, replaced manual transportation management practices with the cloud-based, shipper-focused Descartes Transportation Manager™ solution and the Descartes MacroPoint™ freight visibility solution.
Yellow Diamond Logistics
Yellow Diamond Logistics, a leading TSA-certified third-party logistics (3PL) company, implemented the combined cloud-based solution of Descartes Aljex™ transportation management system (TMS) with Descartes MacroPoint™ for real-time load visibility and AI-driven capacity sourcing.
Pepin Distributing
Pepin Distributing has transformed its distribution operations in Tampa, FL with Descartes’ route execution and fleet performance management solution. Learn how real-time tracking has provided the transparency needed to drive positive change.
ZIM Integrated Shipping Services
Read how ocean carrier ZIM is using Descartes to help provide customers with market-leading seaborne transportation and logistics services with a premiere level of service
Featured Videos
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Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
Brook Reimagines Furniture Rental Through Digital Transformation
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
Halfords Mobile Expert Offers Customers Dynamic Appointment Self-Scheduling with Descartes
Swix (Norway) Customer Success
Stark Group (Sweden) Customer Success
Iceland Post Customer Success
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.