Knowledge Center
Gain better insight into Descartes solutions and the logistics and supply chain best practices that produce meaningful results.
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Descartes is committed to providing the best support possible to our worldwide customer base, and is constantly seeking to improve the support experience for customers.Technology is an important part of the support process and, driven by our ongoing...
The continued expansion of eCommerce is fueling the need for companies to deploy a B2B Integration solution that includes EDI capability. To compete effectively, businesses must digitize their communication processes. They can accomplish this by...
Industries
Solutions
Since its inception in 1998, K&H Manufacturing has been the leading manufacturer of heated products for dogs, cats, wild and exotic birds and ponds in North America. The company also produces innovative cooling products for a variety of pets, and...
Industries
Solutions
As a full-service merchandising agency, SwervePoint manages more than 50 business-to-business (B2B) ecommerce fulfillment programs for its Fortune 500 customers. After outgrowing its legacy system, the company implemented an eCommerce integration...
Industries
Incipio supplies technology solutions that meet the needs of active mobile consumers worldwide. Processing a high volume of orders across its ecommerce, retailer, and distributor channels, the company required a hyper-efficient, integrated warehouse...
Solutions
With a large selection of lacrosse equipment, SportStop.com is one of the premiere online lacrosse retailers in the U.S. and continues to expand its product line and service offerings. In order to support its accelerating growth rate, SportStop.com...
Industries
HealthGenesis.com distributes nutritional products with a focus on supplying qualified brands with the highest level of customer service. The company’s extensive product line, coupled with its focus on quality, complementary turnkey private label...
Industries
Slingshot Sports is a growing leader in outdoor products including wake boards, stand-up paddle boards, kite boarding gear and more. The company focuses on the innovation of its products, and this need was mirrored in the requirement for more robust...
Industries
The strategies, tactics and technology of home delivery are evolving quickly and constantly. It’s tough to keep up with the innovation that is happening in home delivery and also sort out the reality from the hype in the press.
The race is on to crack the code on home delivery and leverage it as a competitive differentiator.
Fleet operations are increasingly playing a pivotal role in supporting growth, enhancing profitability and managing perceptions about value / brand image. Though traditionally disparate, the enabling fleet technology silos of i) planning, ii)...
Learn how you can optimize your delivery operations, improve customer service, and increase your bottom line.
Solutions
What if you could give your customers the ideal home delivery experience and do so without increasing your costs? Break through the noise about same-day, next-day, time windows, value-added services at the point of sale, and more. Download this web...
How Trade Integration Can Help Turn the 80/20 Rule Upside Down Across Your Trading Partner Community
Businesses are rushing to comply with one of the more substantial changes to Anti-Money Laundering (AML) regulations in recent history. Companies must identify and closely monitor Politically Exposed Persons (PEPs) within financial transactions...
Descartes Order Notification™ service enhances call center effectiveness while improving customer service. Your customers can automatically be notified of scheduled or adjusted delivery times via e-mail, phone call, or voice message. This direct...
Solutions
Chris Jones, Executive Vice President, Marketing and Services with Descartes, describes the three core components of the Descartes business model, placing Customer Success at the forefront, and explains the technology behind the Logistics Technology...
Descartes Reporting Services™ is a standard reporting tool that works with any Descartes solution as well as any non-Descartes solution that is an open database-compliant (OBDC) system. Descartes Reporting Services helps companies to rapidly build...
Descartes Denied Parties Screening™ checks the parties on your export or import transaction against denied parties' lists maintained by U.S. governmental agencies and law enforcement and commerce control agencies of other governments. This check can...
Solutions
Working with leading retailers around the globe, Descartes has developed the latest version of it real-time integrated route planning and mobile solutions to enable retailers to grow revenue, increase margins and provide differentiated customer...
Customs filing solutions for the European Union are specifically designed to meet the needs of carriers that are managing declarations, export manifest and security filings like the Exit Summary Declaration (EXS), Entry Summary Declarations (ENS)...
Featured Resources
Food & Beverage Industry - Supply Chain Resource Center
Fuel & Labor Cost Savings through Next Generation Fleet Management System Best Practices
Home Delivery Resource Center
Air Cargo Advance Screening (ACAS) Resource Center
Logistics: Best Practices For Optimizing The Last Mile
Building Material Supply, Electrical, HVAC and Plumbing Supply and Service Resource Center