Knowledge Center
Gain better insight into Descartes solutions and the logistics and supply chain best practices that produce meaningful results.
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The management of bonded and free circulation stock within the realm of UK customs and bonded warehousing presents unique challenges and opportunities for both traders and warehouse operators alike.
Outsourcing of the EDI communication services allows Florin AG to focus on the content and execution of the processes instead of on the technical connection to the different EDI partners.
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In September 2023, U.S. container import volume increased slightly from August 2023, which is counter to the decline that typically occurs in the last third of the year. Imports from China increased, as did the share of Chinese imports of total U.S...
In a nutshell the New Computerised Transit System (NCTS) is a digital system developed by the European Union for the management of goods moving in transit between signatory countries under the Common Transit Convention (CTC).
Solutions
Tracking customer feedback is vital to customer satisfaction. Here’s what to look for in a delivery or field service customer feedback platform.
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ATLANTA, Georgia, October 2, 2023 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Austin-based Arrive Logistics, a leading multimodal transportation and technology company, is using Descartes MacroPoint™ to provide shipper customers with real-time visibility into freight moving across its nationwide network.
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Discover how real-time customer feedback tools can transform service recovery, boost satisfaction, and streamline operations for delivery providers.
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Automating Workflow & Achieving World-class Customer Service with Descartes. Northpoint Logistics, an international freight forwarder headquartered in Kansas City, is using Descartes Forwarder Back-office Solution to automate processes, meet evolving...
Discover how businesses collect useful customer feedback after a last mile delivery or field service appointment.
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Cardinal Global Logistics (Cardinal), the world's largest employee-owned logistics business, has scaled its Customs Bureau using the Descartes e-Customs™ solution.
LONDON, United Kingdom and ATLANTA, Georgia, September 25, 2023 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Cardinal Global Logistics (Cardinal), the world's largest employee-owned logistics business, has scaled its Customs Bureau using the Descartes e-Customs™ solution.
Solutions
Knowing these 4 customer communication trends can take your last-mile customer experience and employee satisfaction to the next level.
Solutions
Here are 5 ways you can utilize EDI to streamline your Supply Chain processes.
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A Shipper TMS is the ideal place to determine the carbon emissions by collecting and analyzing data of all the transportation activities of an organization and applying the same logic across the different forwarders/carriers.
Solutions
A TMS should provide full visibility into all of your shipments. It needs to be properly integrated with your other systems (ERP) and carriers.
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A transportation management system plays a central role in the total supply chain. It is a powerful tool that enables businesses to automate activities like carrier selection or invoice audit, gain control over costs, a better visibility on their...
Solutions
Building upon their personal experience while online shopping, customers now expect information on-demand from their forwarder. They want to access information and book shipments online. Customers also want value. They want to compare cost versus...
The Descartes brand is fundamental to our identity as the global leader in uniting logistics-intensive businesses in commerce. This online branding page provides a high-level overview of our brand assets, offers guidance on color usage and logo...
In today’s lightning-fast-paced world where customers continue to expect more, efficient vehicle route planning is crucial for last mile logistics companies. Whether you run a small local delivery service or oversee a fleet of trucks for a large...
Solutions
When Ditzler chose Descartes STEPcom's EDI Services, the good existing cooperation between the implementation partner and Descartes STEPcom in various EDI projects was decisive.
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