DC Velocity covers how property services company James Frew has automated the appointment scheduling process for customers with Descartes’ customer engagement platform, driving up first time access rates.
AJOT on property services company James Frew driving up completion rates for customer service appointments by using Descartes’ customer engagement solution.
AJOT on the top worldwide carriers achieving top-tier proactive freight tracking compliance with Descartes MacroPoint, ensuring transparency and high standards of customer service.
Hellenic Shipping News features key logistics metrics monitored by Descartes in its July global shipping report, reinforcing the strength of U.S. containerized imports since the beginning of 2024 yet spotlighting the ongoing risk of global supply chain disruptions due to the Middle East conflict and news of stalled labor negotiations at U.S. South Atlantic and Gulf Coast ports.
Supply Chain Dive features top carriers using the Descartes MacroPoint real-time freight visibility solution to deliver exceptional tracking compliance and on-time performance across a substantial volume of freight.
World Ports Org spotlights Descartes’ July global shipping report, showing that port transit delays at most West Coast ports improved, even as West Coast ports saw their container import volume share rise to 44.6% in June, while East and Gulf Coast ports saw a decrease to 41.4%.
Maritime Executive shares insights from Descartes’ monthly global shipping report showing robust growth in U.S. containerized imports as volumes were up more than 10 percent over 2023. June imports from China also remained strong, up nearly 14 percent versus 2023 though flat versus the prior month.
gCaptain covers insights from Descartes’ report showing that year-over-year growth in June of containerized imports stood at 10.4%, and that imports from China remained strong with a 13.8% increase compared to June 2023.
Freight Business Journal spotlights findings from Descartes’ 8th annual global transportation benchmark report, including that 40% of shippers and logistics services providers surveyed plan to invest in transportation technology to address industry changes.
Supply Chain Brain shares insights from Descartes’ Chris Jones on the types of automation and technology tools supply chain and logistics decision-makers are focusing on to ease the burden of workforce shortages, according to a recent Descartes study.