Customer
Success
Customers in diverse industries worldwide share how they are enhancing the customer experience and better running their logistics and supply chain operations with help from Descartes solutions.
Chips Go Here
Toen Ditzler koos voor de EDI-diensten van Descartes STEPcom was de goede bestaande samenwerking tussen de implementatiepartner en Descartes STEPcom in diverse EDI-projecten doorslaggevend.
Industries
Solutions
Learn how Lipsey Logistics transformed their freight operations using Descartes MacroPoint’s freight visibility platform and increased carrier compliance by 20%.
Industries
Solutions
Klantcase - ID Logistics gebruikt Descartes Customs om een breed scala van douaneformaliteiten aan te bieden aan hun klanten. De Descartes-oplossing zorgt voor een snelle onboarding en garandeert dat klanten steeds compliant zijn met de...
Read our case study and discover how EVBox upgraded their compliance using Descartes Visual Compliance
Industries
Solutions
Die Bestellprozesse wurden dank der neuen EDI-Version vereinfacht und seit der Einführung von EDI konnten Kosten gespart werden, unter anderen weil weniger manuelle Arbeiten erforderlich sind.
Industries
Solutions
Les processus de commande ont été rationalisés grâce à la nouvelle version EDI et les coûts ont été réduits depuis son introduction, en partie parce que moins de travail manuel est nécessaire.
Industries
Solutions
"In collaboration with Descartes, we developed our EDI system several years ago, and it is important that we continue to update it so that it remains future-proof. For us, EDI is part of our digital transformation.” - Fred Hooft, Manager...
Industries
Solutions
Dankzij drie eeuwen vakmanschap en een gezonde ondernemersgeest is Swinkels Family Brewers, een onafhankelijke familie van brouwers en mouters, gekomen waar het nu staat. De implementatie van een vernieuwde EDI-oplossing vindt Swinkels Family Brewers...
Industries
Solutions
Marine Services International, Inc. (MSI) is an international freight forwarder and Non-Vessel Operating Common Carrier (NVOCC) based out of the Cleveland, Ohio freight hub. The company has been using Descartes to manage warehouse operations, analyze...
Industries
Solutions
Learn how the local authority increased first-time access, reduced follow up phone calls, and streamlined the feedback process around repair appointments.
Industries
Solutions
The solution gives Autoglass the power to trigger SMS messages to customers, updating them on the ETA of their technician.
Industries
Solutions
Watford rolled out real-time operative tracking, allowing a faster and more flexible repairs process for both residents and repairs professionals.
Solutions
Learn how Fairhive Homes provides “On My Way” messaging, real-time tracking and feedback to improve customer experience.
Industries
Solutions
Learn how Halo improved the collection and delivery process by increasing transparency.
Industries
Solutions
Learn how Welsh Water keeps customers informed when their operative is on the way - with the added benefit of reducing customer calls to the support centre.
Industries
Solutions
Learn how Paradigm residents benefit from real-time reminders and tracking, resulting in fewer missed appointments.
Industries
Solutions
Learn how Ogi provides customers with automated communications, technician tracking and real-time feedback around installation appointments.
Industries
Solutions
HSS Hire used customer engagement technology to digitise the customer experience, increase efficiency, and better manage feedback.
JK International is pleased to have made the move to Descartes since the solution is intuitive, the functionality is comprehensive, and Descartes' staff responsive to our inquiries.
Industries
Solutions
Valora, die Schweizer Gruppe mit einem umfassenden Foodvenience-Angebot, setzt seit über 20 Jahren auf den elektronischen Austausch von Geschäftsdokumenten (EDI - Electronic Data Interchange). Ein funktionierender EDI-Datenaustausch ist für Valora...
Industries
Solutions
Featured Customer Success Stories
![Image of transport truck featuring Yellow Diamond Logistics logo](/sites/default/files/styles/card/public/media/images/2024-06/Yellow_Diamond_CS_MediaTile_V1.jpg?itok=X6u710Ea)
Yellow Diamond Logistics
Yellow Diamond Logistics, a leading TSA-certified third-party logistics (3PL) company, implemented the combined cloud-based solution of Descartes Aljex™ transportation management system (TMS) with Descartes MacroPoint™ for real-time load visibility and AI-driven capacity sourcing.
![Pepin Distributing media tile](/sites/default/files/styles/card/public/media/images/2024-05/Pepin_CS_MediaTile_V1_resized.png?itok=WCQSJ9FU)
Pepin Distributing
Pepin Distributing has transformed its distribution operations in Tampa, FL with Descartes’ route execution and fleet performance management solution. Learn how real-time tracking has provided the transparency needed to drive positive change.
![](/sites/default/files/styles/card/public/inline-content/zim_tile2.jpg?itok=UOdlUjEX)
ZIM Integrated Shipping Services
Read how ocean carrier ZIM is using Descartes to help provide customers with market-leading seaborne transportation and logistics services with a premiere level of service
![Image of hands typing on a laptop featuring the eCard Systems logo.](/sites/default/files/styles/card/public/media/images/2024-04/eCard_CS_MediaTile_V1.png?itok=ACWJ8X_b)
eCard Systems
By leveraging business automation rules in Descartes ShipRush, eCard Systems shaved one and a half hours off its daily processing time by simplifying and accelerating shipping with FedEx One Rate, its preferred carrier service.
![transport truck sitting at a loading doc. The Swick Logistics logo is featured over the truck.](/sites/default/files/styles/card/public/media/images/2024-04/Swick_CS_MediaTile_V1.jpg?itok=rEh2bZ-a)
Swick Logistics
Swick Logistics implemented the cloud-based, user-friendly Descartes Aljex™ transportation management system (TMS) integrated seamlessly with Descartes MacroPoint™ for real-time load tracking and AI-powered capacity sourcing.
![Group of people using American Paper Optics eclipse glasses](/sites/default/files/styles/card/public/media/images/2024-04/4.3.24%20American%20Paper%20Optics%20Logo%20Thumbnail%20Blue%201.png?itok=_bzYRga3)
American Paper Optics
With automated workflows, seamless Shopify integration, and faster, cheaper shipping via the Descartes ShipRush™ multi-carrier shipping solution, American Paper Optics increased the efficiency and productivity of its fulfillment process across multiple sales channels.
![](/sites/default/files/styles/card/public/inline-content/2024_03_web_tile_shipfwd_customer_Success.jpg?itok=Zw1iOr1g)
Ship4wd
Ship4wd is using Descartes Global Price Management™ (Descartes GPM™) to provide customers with time savings and a quicker turnaround of guaranteed price quotes and comparisons.
![Image of a transport truck on a curved road featuring the Bahr Transportation logo](/sites/default/files/styles/card/public/media/images/2024-03/Bahr_CS_MediaTile_V1.jpg?itok=TIzECcpb)
Bahr Transportation
Bahr Transportation implemented the cloud-based Descartes Aljex™ transportation management system (TMS), seamlessly integrated with Descartes MacroPoint™ for real-time freight visibility, load tracking, and automated capacity sourcing.
![Mitchell Companies](/sites/default/files/styles/card/public/media/images/2024-03/Mitchell_Companies_Website-Tile-600.jpg?itok=KSPqDbCh)
Mitchell Distributing
This family-founded total beverage distributor and long-standing Anheuser Busch wholesaler replaced its legacy routing solution with Descartes’ strategic and daily route planning and route execution platform for delivery and sales resources.
Featured Videos
![](https://play.vidyard.com/mFehtUEckAAtNZfgcsoFgZ.jpg)
Precision Omnichannel Fulfillment Bolsters Growing Ecommerce Sales & Expanding Store Network
![](https://play.vidyard.com/B64fq1C32FkgWZ5PFz8gDE.jpg)
Tomlinson Taps into Telematics to Enhance Business Performance
![](https://play.vidyard.com/7PndMTWdVjVVPqB6cpY569.jpg)
Talking Logistics: How Can B2B Distributors Improve Fleet Performance?
![](https://play.vidyard.com/7XcAWuw91UqzTmv7hZE6eM.jpg)
Learn How Blue Sky Achieved A 100% Order Accuracy Using Mobile Handheld Scanners
![](https://play.vidyard.com/LShpEeyfd9UsC6bjCYBW4N.jpg)
Fairmount Tire Digitizes B2B Ecommerce Delivery Operations
![](https://play.vidyard.com/aEiMut2i8k7rp3NjNPWonh.jpg)
Brook Reimagines Furniture Rental Through Digital Transformation
![](https://play.vidyard.com/wFjjzdz1JrbkykAFA5RtQq.jpg)
SEL Transforms Operations with Digital Freight Broker Technology from Descartes
![](https://play.vidyard.com/1fv2MCbRC4wQhBqht4FKyW.jpg)
Talking Logistics: Making a Difference: Supply Chains for a Better Tomorrow
![](https://play.vidyard.com/St2MgPFG6uEzDzZPs7FrVm.jpg)
Ancla Logistik Accelerates Growth with Descartes Ecommerce WMS
![](https://play.vidyard.com/HKRdcqztFHaF1aLJUK47Sx.jpg)
Adafruit Industries: Simplifying Denied Party Screening with Descartes Visual Compliance™
![](https://play.vidyard.com/3eggQNBd4SkyRahaVTqfqL.jpg)
Modernizing Real-time Air Cargo Asset Tracking with ACL Airshop and Descartes
![](https://play.vidyard.com/abmQLwdewHKzdmhqSnxoQ6.jpg)
GHY: Streamlining Customs Clearance with Descartes Canadian Customs Brokerage™
![](https://play.vidyard.com/GiG64RkNsXFgs8Tq5dqUKr.jpg)
Halfords Mobile Expert Offers Customers Dynamic Appointment Self-Scheduling with Descartes
![](https://play.vidyard.com/cZpEqXj4u9NPjeHKHBan6y.jpg)
Swix (Norway) Customer Success
![](https://play.vidyard.com/CBgefwVP2Wfkx1UXyczJYd.jpg)
Stark Group (Sweden) Customer Success
![](https://play.vidyard.com/KBjvNio2qKnhLnCGqQTNGF.jpg)
Iceland Post Customer Success
![](https://play.vidyard.com/4GaauYYbDeUJts2Uy8B14q.jpg)
Wehkamp (The Netherlands) Customer Success
Descartes Customers in the News
Descartes celebrates the success of our customers by publishing news stories that illustrate the benefits and cost-savings our customers have found using Descartes solutions. Read additional stories of our customers' successes around the globe in the General News section of our website.